How to fix explorer.exe from constant grave failure?

AppName: explorer.exe AppVer: 6.0.2900.5512 ModName: unknown<><  is="" the="" error="" code="" it="" gives.="" it="" crashes="" when="" usually="" when="" i="" try="" to="" open="" or="" rename="" a="" file="" with="" a="" long="" name,="" or="" there="" are="" files="" with="" long="" names="" in="" the="" folder. ="" running="" xp="" sp3="" on="" a="" dell="" dimension="">

First, you must run some respectable malware scanners to try to reduce the risk of malware infection.

Secondly, you should tell us about your system.

Thirdly, if the Windows Explorer (not Internet Explorer) crashes when you right-click on a file or folder, the problem usually happens as a shell extension for Explorer that you added some third-party programs or an extension of the Explorer shell that could be added without your knowledge.

Explorer shell extensions make up right click menu when you right-click things (such as open, rename, etc) and there are a lot of extensions to explore afflicted that can cause an accident.  I hope you're able to repeat this crash when you want by doing something that you do.  If you can do explore crash when you want, it is usually easy to understand the problem.

You don't describe symptoms suggestive of a need to run the System File Checker, but of course, you can if you wish, but note that if you have a genuine XP installation CD bootable with the same Service Pack as your installed Service (most people don't), the System File Checker will complain - much.

No matter what you use for malware protection, follow these steps:

Download, install, update and do a quick scan (not at the same time) with these free malware detection programs:
SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

SAS will probably be just a bunch of Internet tracking cookies, but you can remove them.  Once you have done at least a full analysis, you can do quick scans in the future to save time and save the analyses complete for when you have more time or are really suspicious of an infection of the system.

They can be uninstalled later if you wish.

Since the implementation of the Microsoft Answers forum does not ask for any kind of information system when a new question is asked, we know absolutely nothing about your system.  Not knowing the basic information a problem prolongs the frustration and the agony of these issues.

Thank you MS Answers, allowing the resolution of simple problems as frustrating and a lot of time as possible.

Provide information on your system, the better you can:

What is your system brand and model?

What is your Version of XP and the Service Pack?

Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

What do you see (exactly) that you don't think you should see, and when you see it?

What do not you think that you should see?

If the system works, what do you think might have changed since the last time it did not work properly?

Now the fun part:

When the Windows Explorer (not Internet Explorer) is wrong (especially when right click), begin to suspect third-party add-ons explore extension.

Those who would be the Explorer extensions that do not belong to Microsoft.  This means that extensions that you have added.  Solution Explorer extensions are generally well and installation of certain applications will install extensions from Explorer solutions for you, give you a choice and sometimes they can be added without your knowledge when you install the new software.

Solution Explorer extensions are sometimes added as a new right-click option, you see on folders and files (like the scan of this file, open that file, play this song...).

If there is something in particular that you do during exploration that you know will be the cause of the problem, which will help focus on the problem and the help that you suddenly know, when you have found and corrected.  If you can get there when you want it, make an adjustment and then there is no message the next time you don't do anything, you do, you have found and corrected.

First of all you need a way to see what modules explore you have installed now and a way to turn them off (not uninstall them) so you can understand that we are at the origin of the problem.  You can have a lot of installed non-Microsoft extensions you don't know even being given that some installed software installs new without tell you about it.

Download ShellExView here to see what Explorer extensions you have loaded:

http://www.NirSoft.NET/utils/shexview.html

ShellExView does not install anything on your computer, simply of runs and displays.

After launching ShellExView, under Options, choose "Mark non-Microsoft Extensions" and extensions not Microsoft will be pink, clear, but on some systems which is a difficult color to see, so click on display, choose the columns and move the column Microsoft closer to the top, so you can see on your screen without having to scroll left and right.

Click on the column header for Microsoft sort display (by clicking on the column of Microsoft) then all the non Microsoft extensions are on top and easy to see.

Non-Microsoft extensions would be things you have added (non-Microsoft) and are what you should be suspect.  Suspicious extensions are non-Microsoft extensions.

You can also Google the name of a suspect add-on and see if there is any success on the mistakes and what other people have done about it.

You can Google something like:

Explorer XP crashing (you must fill in the name of add your suspect on.)

See what kind of search results hits you get and are looking for solutions or situations that sound like yours.

I'm not a defender of trial and error, but I can't think of another way to do...

Right click and disable the non Microsoft extensions one at a time (or maybe in groups of 3-5 at a time), keep a list, so you can enable them again later if you wish.  Disabling the extension does not uninstall the extension - it just disables it.

The result of the change is immediate and no reboot is necessary.

Test your right-click fault condition.  If the Explorer starts to behave, you will know that an extension of this group of 3-5 is the culprit in order to start to enable them one by one until the Explorer fails again.

If you recognize all the extensions that have been added or recently downloaded, start with these first.

Don't forget - disabling the extension does not uninstall the extension - it is just disabled so you can always turn it on again.  In this way, you can switch back and forth, enabled to be sure, you have the right extension under control.

Disable them one at a time until your right click on do not generate an error, then restart and test again to make sure the changes 'stick '.  You have disabled the last extension would be suspicious.

You can also just disable all non-Microsoft extensions, restart and allow them one at a time until you find the one that generates the condition.

If you have a large number of extensions, you can disable them is small groups, 3-5 at a time instead of 1 at a time until your system starts to behave.  When it does not, you will know that the problem is one of the extensions of this small group and you can enable members of the Group at a time until the problem returns, then the problem is with the last extension that you enabled.

The hope is that you will find an extension that caused the error, and then you can figure out what on this subject - either uninstall it or see if you can get an update of the author of the extension of their web page.

I have not your problem, but I can when you toggle extensions, the extension is immediately disabled, so disable an extension does not seem to require a restart, but if you think that you have found the problem, I reboot and repeat the test in any case to be sure the problem disappeared.

If you post your non-Microsoft extensions list, maybe someone will recognize it as a potential problem.

If you find the offending extension that's the problem, please let us know what it is that I can add to my list.

Tags: Windows

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