How to fix or troubleshoot Index windows & Aero emits so Toshiba ReelTime will work properly?
Index & Aero are essential to the proper functioning of ReelTime. I can't run the program because of compatibility issues.
That are directly attributable to index & aero problems. Does anyone know how to fix this?
I'm under win 7 x 64 on a Toshiba all Office n 1, DX735 ST5N01. Been to support Toshiba & am able to download the program
but all that will launch the ReelTime intro not the program.
Thank you, any help is greatly appreciated.
Hi NiceBergtold,
Welcome to the community Microsoft and thanks for posting the question. As you are not able to launch the application, try these methods and check:
Also answering these questions that would help us to provide the best solution?
1. the aero function works normally with Windows Explorer?
2. which edition of Windows 7 you are using?
3. will the ReelTime-specific question?
Method 1:
Note: Aero is not included in Windows 7 Home Basic or Windows 7 Starter. You can find which edition of Windows 7 you have on your computer by opening system in Control Panel.
System opened by clicking on the button start , right click on computer and then click Properties.
The edition of Windows 7 you're running is displayed under Windows edition near the top of the window.
If you have problems with aero, try this troubleshooting:
Solve problems Aero in Windows 7
http://support.Microsoft.com/kb/976170
If the problem is specific with ReelTime, try the following steps:
Method 2:
Try to install the ReelTime in compatibility mode and check:
Make older programs in this version of Windows
http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows
Method 3:
Try to run the ReelTime program with administrator and audit privileges.
To do:
Right-click on the Setup exe file or the configuration file, and then click on run as administrator.
(If you are prompted for an administrator password or a confirmation, type the password, or click allow).
Method 4:
ReelTime uninstall and reinstall.
a. to uninstall a program using the steps mentioned in this link:
Uninstall or change a program
http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program
b. download the program from this site and install it with administrator privileges (see method 3)
http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/downloadDetail.jsp?soID=3396340&PF=true
Hope this information helps. If you have any other questions feel free to respond and we would be happy to help.
Tags: Windows
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