How to fix the driver NTSOKRNL.exe and Atheros?

I recently installed a clean version of Windows 7 Home Premium 64-bit SP1 and he immediately began to malfunction. I go back to the NTSOKRNL.exe and Athrx.sys drivers who, when they do not work it live with your computer, the cause of a malfunction and crashed to a bluescren. Let's all start, I contacted Microsoft to numerous amounts of time (7 times now) and all that they say to call microsoft and use their premium support that starts at $ 99 (which is out of the question I just don't have the money) I tried to call once and told them abuot the question, but they hung up when I said no. And even once when I contacted an agent via chat to support, and they kept insisting to call and I have to use the subscription for my repaired OS.

This is quite unacceptable. I have a genuine version of Windows 7, my computer is also is no longer supported by HP, so I can't send it to their challenge because they want to pay $ 300 to do a clean installation using my version of windows 7. I would also like to make a formal complaint against Microsoft to charge customers who own Microsoft Windows and try to get help, but only are rejected due to the fact we have to pay for advanced support. What * is the following. My HP is a HP Pavilion dv7-3065dx that is a model of 2011-2012. Only, his warranty expired a year ago.

I need help right away, because I can't use my laptop correctly, but also loss of data. For the first 5 attempts they tried to help me solve the problem, but after 5, they say I have to pay, even if Microsoft. I can also afford to use Geek Squad, or any other service to help me with my computer problem. All I want to do is repair Windows 7 without uninstall because it's a bad ISO (I used my friends since HP has no install disks)

Sinceraly, an unhappy customer, SamGray_427

Please, generate and download a copy of your information system (MSInfo32) file.

How to get an information system (NFO) file for diagnosis and troubleshooting.

https://knowledge.Autodesk.com/support/AutoCAD/troubleshooting/CAAS/sfdcarticles/sfdcarticles/obtaining-a-system-information-file-nfo-for-Diagnostics-and-troubleshooting.html

Tags: Windows

Similar Questions

  • How to fix the driver

    I was told that my computer had a broken Intel driver that makes my windows think that its not authentic. How can I fix it?

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0x8004FE21
    Validation caching Code online: n/a, hr = 0xc004f012
    Windows product key: *-* - 73CQT - WMF7J-3Q6C9
    Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
    Windows product ID: 00359-OEM-8992687-00010
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {9D8B2ED0-56D1-438E-B691-CDDCCABFCBCB} (3)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Home Premium
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.140303 - 2144
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

    Other data-->
    Office details: {9D8B2ED0-56D1-438E-B691-CDDCCABFCBCB}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-3Q6C900359-OEM-8992687-000102S-1-5-21-3436970456-1152780907-1694553447Hewlett-Packardh8-1020*7.0320110329000000.000000 + 000FD0F3A07018400FE04090409Central Standard Time(GMT-06:00)03HPQOEMSLIC-CPC109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-1033-7601.0000-0422011
    Installation ID: 007401854873556011548423871841154231629673228204974732
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: 3Q6C9
    License status: licensed
    Remaining Windows rearm count: 0
    Trust time: 01/04/2015 23:37:07

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: n/a
    Beyond: 0x000000000001EFF0
    Event timestamp: 3:28:2015 23:40
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:
    Altered the file: %systemroot%\system32\sppobjs.dll
    Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Altered the file: %systemroot%\system32\sppwinob.dll
    Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
    Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
    Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Altered the file: %systemroot%\system32\drivers\spsys.sys

    --> HWID data
    Current HWID of Hash: MgAAAAEAAQABAAEAAAADAAAAAwABAAEAln0m1zRcJOl8B4DyYj1YpZiQYqcUWApjLnM =

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    HPQOEM APIC-SLIC-CPC
    FACP SLIC-CPC HPQOEM
    DBGP SLIC-CPC HPQOEM
    HPET SLIC-CPC HPQOEM
    MCFG SLIC-CPC HPQOEM
    SSDT HPQOEM SLIC-CPC
    SLIC SLIC-CPC HPQOEM

    If your not using RAID then consider uninstalling according to the instructions in this article from Wiki:

    "Uninstalling the driver Intel(r) Rapid Storage Technology"
    http://answers.Microsoft.com/en-us/Windows/wiki/Windows_7-hardware/uninstalling-the-IntelR-rapid-storage-technology/e3c4b6d6-56ba-4AC5-be50-89843c9d9b22

    If you need to re - install TSRI, here's the latest drivers:
    https://Downloadcenter.Intel.com/search?keyword=Intel%C2%AE+rapid+storage+technology+%28Intel%C2%AE+RST%29

    Restart the computer and see if the problem is resolved. If not, you need to activate by phone using the key on your COA / sticker.

    1) click Start and in the search for box type: slui.exe 4
    (2) press the ENTER"" key.
    (3) to select your "country" you are in the drop-down list.
    (4) choose the option "activate phone".
    (5) stay on the phone * do not select/press any option * and wait for a person to help you.
    (6) explain your problem clearly to the support person.
    (7) the person must give you a confirmation ID, copy it down on paper,
    (8) check that the ID is correct in reading the support person.
    (9) to enter the ID number, then click 'Next' to complete the activation process.

    Activation and registration of a Microsoft product
    http://support.Microsoft.com/?kbid=326851
    Windows activation: (888) 571-2048
    (888) 725-1047 or 800-936-5700

    J W Stuart: http://www.pagestart.com

  • How to fix the problem of integration and fix the Device Manager.

    Original title: xp mode only displays basic Hd

    Installed and established the Vpc and run virtual pc. Now restart Vpc indicates there is a problem with integration, but continues to load the Vpc. Another problem is C drive is the only visible partition now and the Device Manager does not open details on some devices in particular, the Modem device, which I was working on.

    How can I fix the problem of the integration and difficulty Device Manager?

    Thank you.

    Hello

    According to the description provided, it seems that the problem is with the integration of the Windows Xp mode features, I suggest you post this question in the forum mentioned to provide better assistance:

    http://social.technet.Microsoft.com/forums/en/w7itprovirt/threads

    Hope this information helps.

  • How to get the driver network card and on the use of the PowerCLI firmware version?

    Hi all

    I would like to know if anyone can help me in sharing the PowerCLI script to list the server NETWORK card driver and the firmware version?

    Note: I use the HP Blade Server and it's manual ESX - CLI command output:

    HP BL 465c G8
    ~ # ethtool-i vmnic0
    pilot: be2net
    version: 10.5.65.4
    firmware version: 10.2.340.19
    bus-info: 0000:04:00.0

    HP BL 465c G7
    ~ # ethtool-i vmnic0
    pilot: be2net
    version: 10.2.293.0
    firmware version: 4.9.416.7
    bus-info: 0000:04:00.0

    Any kind of help would be greatly appreciated.

    Thank you.

    PowerCLI Version

    ----------------

    VMware vSphere PowerCLI 6.0 Release 2 build 3056836

    ---------------

    Component versions

    ---------------

    VMWare AutoDeploy PowerCLI component 6.0 build 2358282

    VMWare ImageBuilder PowerCLI component 6.0 build 2358282

    VMware vSphere PowerCLI component 6.0 build 3052101

    It works for you?

    $esxName = "MyEsx".

    $esxcli = get-EsxCli - VMHost $esxName

    $esxcli.network.nic.list () | %{

    $esxcli.network.nic.get ($_.) Name) |

    Select Name,

    @{N = "Driver"; E={$_. DriverInfo.Driver}},

    @{N = 'Version'; E={$_. DriverInfo.Version}},

    @{N = 'Firmware Version'; E={$_. DriverInfo.FirmwareVersion}}

    }

  • How to activate windows Filter Manager norton (error message3039 65553) how to fix the driver to switch the wireless adapter

    Error message from Norton 3039 65553 filter manager not lit

    Disconnected Error Message wireless adapter

    IMO, this kind of response is yet another reason to remove all Symantec software 'security' of your computer.

    As far as I know, Microsoft Windows Filter Manager is software that is designed to be used by third-party developers (it is in this case Symantec) for simply integrating their software in Windows.  It is not controlled by the user.

    That said, it is possible (no guarantee) If you provide information in Event Viewer that relates to the crib of filter, someone here may be able to help.

    • Open the event viewer (start > run > eventvwr > OK)
    • Look in the Application logs and system warnings and errors
    • Double-click a warning or an error of knowledge (properties)
    • If the Filter Manager produces an error, it will probably be in the system log
    • When (if) you find an entry that relates to the Manager of Windows filters, click on the "copy" icon in the properties of the page (just below the up/down arrows) and paste the information into your answer here "

    But you should consider seriously really get Norton Removal Tool and Norton replacement with something else.

    Microsoft Security Essentials is a good free antivirus solution and eSet NOD32 Antivirus is a good business idea.

  • How can I fix the error "searchfilterhost.exe" which keeps closing down of my computer?

    How can I fix the error "searchfilterhost.exe" which keeps closing down of my computer?

    SearchFilterHost.exe is part of Windows Search. However, it is Malware which can pass searchfilterhost.exe.
    I would like to start by downloading the free version of this tool. First check the updates and then run a full scan.
     
     
     
  • How can I fix the following in "Scanner and Camera Wizard" error message an error occurred while setting scanner preferences.

    How can I fix the following in "Scanner and Camera Wizard" error message an error occurred while setting scanner preferences.   I have widows xp pro

    Hi Plumbbgp,

    1. what brand & model of the scanner?

    2. the scanner was working fine before?

    3. don't you make changes on your computer before this problem?

    Please provide us with more information about the issue so that we can provide you with the necessary assistance.

  • How can I fix the link between adobe and windows if I see .pdf not win32 application

    How can I fix the link between adobe and windows if I see .pdf not win32 application, without the disc?

    "Adobe" is the name of the company that provides a great many different applications.

    Adobe Reader is free and allows you to view pdf files.

    Adobe Acrobat is expensive and allows you to create, edit and view pdf files.

    Assuming that you are referring to the reader, uninstall all the versions of it using the control panel > add or remove programs.  Then either

    1. go to http://get.adobe.com/reader/?promoid=BUIGO and download the current version (remember to uncheck the box to install McAfee Security Scan Plus.

    or

    2. go to http://www.foxitsoftware.com/Secure_PDF_Reader/ and download Foxit Reader, a small pdf reader and many more.

    Then, install the reader that you have downloaded.

  • How to fix the missing lines of text and formatting lost, hyphenated words and text disturbed flow, after the conversion of PDF in word doc to allow editing? using WPS office application on Android Galaxy tablet. tried Polaris app and got a blank document

    How to fix the missing text and updated lines shaped, hyphenated words and patterns disrupted, lost after export PDF document to word doc to allow editing? using WPS office application on Android Galaxy tablet. tried Polaris app and got a blank document.

    Thank you!

    Hi Spider,

    Adobe Acrobat on mobile devices can be used for editing. I will suggest you to perform the task on PC or Mac.

    Thank you

    Abhishek

  • How to fix the error with the code: 0xe7210001 failed to load powrprof, object: cls

    Hello

    Dose anyone know how to fix the error with the code: 0xe7210001, message: unable to load powrprof, object: CLSD-no-it is found;
    OR: Fingerprintsoftware OR error: replicas THotkey.exe message window and the computer freezes

    Maleware scanned and virus, also in safe mode, found no infection, reinstalled driver fingerprint, but nothing has changed.

    grateful for the help!

    Hello

    > message: unable to load powrprof, object: CLSD-no-it is found;
    In my view, this would mean that there is a problem with Toshiba Power Saver
    What laptop Toshiba, you have exactly?

    Maybe reinstall Power Saver could help. You can find it on the official website of Toshiba.

  • Problems of updates Windows XP - how to fix the incorrect Windows XP updates KB2633952 keep asking to install?

    Problems of updates Windows XP - how to fix the incorrect Windows XP updates KB2633952 keep asking to install? True, it is that it is already installed on your computer. If hide us, an another previous KB2570791 arises in our updates of Windows and asked to install anything, that it was installed... of the questions repeated and very annoying.  Help, please!

    (Microsoft Answers just sent us message have deleted our previous thread, ask for help!) We are simply not that these problems are problems with Windows XP updates related to DST or not?)

    Nadia. PA supporter said that your computer is hacked. He may be right. I can't weigh because I don't know what led him to this conclusion. If your computer is hijacked, then you should address that more that you need to fix this minor update. However, under the resolution of your problem to update, you can try this:

    Assume Windows XP

    Check the C:\Windows\System32\ directory for the presence of the file tzchange.exe

    If the file is not present or if the version of the file is not 5.1.2600.6171 or newer...

    Download the update appropriate 2633952 for your platform here:

    http://support.Microsoft.com/kb/2633952

    Run with - extract switch (e.g., Start > run > "[path to the downloaded file] \WindowsXP-KB2633952-x86-ENU.exe"-x)

    Of course, replace [path to the downloaded file] with the path to the downloaded file.

    Citations may or may not be required depending on the path. Place the x - out the citations if you use them.

    Choose a location for the extracted files (a new folder is recommended)

    Locate the extracted files. File tzchange.exe you want and copy it into C:\windows\System32

    That rerun Windows Update detection to see if the problem is resolved.

  • E4200 forget how to read the drive

    As the subject says after running poorly, but at least running with my 2 to external hard drive attached Buffalo my E4200 is now a failure as a NAS.

    It will not display a speed of USB, but claims to know how big the drive is. He claims there is also no action on the disc, it was reading very well last week.

    A quick test by plugging the drive into a PC shows that it works perfectly.

    He is currently blocked "Detection" on storage - menu disc.

    The SIN of this router performance is catastrophic, given its cost, I was hoping rather a 1.0.02 upgrade would solve things, he seems to have done the worst.

    This is clearly a firmware issue, the behavior cannot be explained by anything else.

    If anyone has a work around for that while Cisco hired wherever they are cheapest in the developers of the world are considering ways to degrade the NAS functionality (I thought 35Mbit on a player capable of > 150 Mbps via USB direct has impressive degradation!) even further it would be most appreciated.

    Why close a maximum, I found the 1.0.01 firmware online and inspired to the router.

    The drive works again and the instability of 2.4 GHz went.

    Disgusting that Cisco Linksys have released new software to fix the wireless, NAS or media problems of server or at least reconstituted 1.0.01.

  • How to load the driver scanner for HP color LaserJet 2840 via ethernet

    I am trying to load the scanner driver for HP color LaserJet 2840 via the network. When I got to the driver download page, I have two choices. We're driver HP color LaserJet 2820/2840 PCL6, the other is HP color LaserJet 2820/2840 PCL6 Plug and scan/print driver Solution play I don't know which I should choose. So I downloaded both.

    Then I followed the instructions on this page... http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=115&prodSeriesId=. I have correctly installed the driver HP color LaserJet 2820/2840 PCL6. But I do not know if the driver drives the scanner. And I could not print any test page either. I don't know if I installed this driver properly.

    But when I tried to follow the instructions to install the driver HP color LaserJet 2820/2840 PCL6 Plug and scan/print driver Solution play, I was confused when I tried to select the .inf file. There are a lot of .inf files in the directory. I had no idea which one I should choose. Also, I tried to run the EZInstall.exe, but it seems to only support direct connection via USB and not via the network.

    Could someone help me with this? Please let me know which version of the driver should choose, and how do I load this driver.

    Thank you!!

    One supports network connections, the other being a pilot plug-and-play (PnP) is configured to initialize and works with a USB connection.

    Let me know if makes you better in the right direction.

    Have a wonderful day!

    -Spencer

  • Cannot access the disk in the drive E:, please make sure that the drive is ready and the disk is not write protected.

    When I try to backup Quicken, I received the error: cannot access the disk in the drive E:, please make sure that the drive is ready and the disk is not write protected.  My last backup of Quicken was 16/07/2010.  I don't know why I can't back up now.  Is there a way to fix this?

    Why not save to a folder on your hard drive and burn them to a CD - R from there? I can't tell from the little you wrote if the problem is with Quicken (not work or you have incorrectly backup location) or with your CD - RW drive. How about more details to work with? This will give you an idea of what to write:

    The first Question of troubleshooting: If the problem is new, what has changed between the time things worked and the time they do not have?

    http://www.elephantboycomputers.com/page2.html#Tech_Support - See the article "how to write a Post.
    http://support.microsoft.com/default.aspx/kb/555375 - how to ask a Question

    MS - MVP - Elephant Boy computers - don't panic!

  • Can't fix the driver AHCI, Windows 7

    I need to fix my AHCI, I think. I have windows on a SSD. Installation of Windows with the AHCI active and I have checked the registry for HKEY_LOCAL_MACHINE\System\CurrentControlSet\services\msahci\start setting is 0.

    I think that the pilot must have become corrupted, since last week, the computer does not start, it hangs on classpnp.sys. It has worked well for over a year. After a search on the internet I start again by changing the BIOS on IDE instead of AHCI. If I change the setting back to AHCI, it won't start.

    I don't know how to fix the AHCI driver, repair for this driver is not supported by the system repair and recovery.

    Can anyone help?

    Brian

    Hello b. glove Davis,.

    Thanks for the reply.

    I understand that you have problems with the AHCI driver.

    But I would like to learn more about this topic in order to help you better.

    (1) you get an error message in the Device Manager?

    Method 1: First of all, try to check in the Device Manager, if there is no error message in

    (a) move Panel.

    (b) open Device Manager.

    (c) select the device and double-click on controller Standard AHCI 1.0 Serial ATA for another right click on the selected item and select Properties.

    Note: The AHCI 1.0 Serial ATA default controller drivers are automatically installed by Windows 7 installation. So, he wants to update the official AHCI drivers.

    Now, you can choose the option to update the drivers. You can browse your computer for resettled drivers or you can visit the Intel Web site and get the drivers from here.

    You can contact help support tree below:
    http://www.Intel.com/content/www/us/en/blogs-communities-social.html

    I hope this helps. Otherwise, answer this answer and we will be happy to help you again.

    Thank you

Maybe you are looking for