How to get Adobe support? I have a Flex Builder License.

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• How to get Adobe support to take seriously my activation problems?

  Monday, I took delivery of a brand new MacBook Pro 17 'refurb' "from Apple. Once I did the initial recording with Apple, I swapped the boot drive to a Samsung 512 GB SSD and installed all my software, including Creative Cloud CS6.

  Because I had CC installed on my iMac and my old MacBook Pro, I got this dialog box...

  

  In my naiveté, I assumed that hit 'Continue' was a valid action and support (I mean, that's what he said, right?) So I did, and everything seemed fine.

  Unfortunately, tonight the new MacBook Pro's dead (with a supply problem power not related to the upgrade of my SSD). Fortunately for me, the hours I had spent editing software have not squandered as I could remove the SSD drive, pop in a USB caddy and start my old MacBook Pro to it.

  At this stage, to leave Photoshop triggered the same dialog as above, but because that who had worked before, I naively hit continue, entered my details, and everything was fine.

  Maybe I should explain one of my SSD performance tests was to load a 200M in PhotoShop pixel image.

  I found that as a USB drive, the two start and Photoshop were quite a bit slower. I tried on my iMac too. Finally, I tried to install the SSD drive in my old MacBook Pro (there fast, but I got a kernel panic after a while).

  A replacement new refurb MacBook Pro arrived Wednesday, so once I had recorded it I jumped the SSD inside, and it has been fine since. Except that I didn't get Creative cloud to activate. When I hit continue and enter my details, I get now...

  

  I found that the problem persisted, so I contacted the support, and this is where the nightmare really began. I have since clocked up about 4 hours of online chat and phone calls with Adobe personnel, and they have been unable to solve the problem.

  I have now explained my story several times to various Adobe employees, and they have made some promises that they have failed to keep (for example as a return call me or send me updates).

  At least one person suggested that I should wait 72 hours for the question clear, and that I should use an activation of the trial in the meantime. He tried to show me how to rename a file cache PCM, which he did not get quite right, but that did not work even when I worked out how to do.

  My supscription is released, but I don't have access to the software I paid for. I only followed management dialog boxes which has provided Adobe software. I have not tried to use the software on two machines.

  I am extremely frustrated. I asked Adobe to escallate staff the issue, and they say they have, but nothing has changed. I said I would raise a formal complaint, but it fell on deaf ears. I think that Adobe have a lot to learn from Apple in terms of customer service. It took Apple less than two days to get to the top and the race, and that includes shipping for me new material!

  In desperation, I turned on this forum for help.

  Do you know how to make it work?

  Do you know how to get Adobe to take you seriously?

  Who do I complain, such that my situation is taken seriously?

  I feel that there are some problems with the new cloud activation software. I've certainly had some funnies la for a few months, but this is the first time I've been permanently locked out software I paid for.

  Yes, I may be naïve hitting continue so many times, but I was only doing what the software proposed and not breaking licensing rules.

  Help!

  p.s. If you're an Adobe employee, my file number is #0183343577 (and please note that your registered colleague incorrectly that as a matter of MC 5.5)

  Finally got through to someone who was able and willing to help me (even if I had to call again). The eventual solution was some turn to their end and then by activating a different product (Acrobat Pro) at the mine. This seemed to undo the impasse, and I was able to get all creative applications CS6 Cloud enabled on my two machines.

  It seems that you really have to be really determined to be a customer of Adobe. It took more than 5 hours of my time to fix and as many days. Apple could fix my problem of material within 48 hours. Come on Adobe, you're better than this!

• When we install, we get massage: "we met the following problems. Setup could not initialize. This could be due to a missing file. Please download Adobe Support Advisor th detect the problem. "However, when we click on"Get Adobe Support Advisor.

  When we install, we get massage: "we met the following problems. Setup could not initialize. This could be due to a missing file. Please download Adobe Support Advisor detect the problem. "However, when we click on"Get Adobe Support Advisor. It is not to us to show how to solve the problem.

  Hello

  Please see failed to initialize the installation program

  "Installer initialization failed." I have tried everything what it but no dice.

  setup initialization failed

  I hope this helps!

• How to get text messages that have been deleted?

  How to get text messages that have been deleted?

  Assuming that these text messages have been saved, you can restore your backup iPhone.

• I disabled toolbars. Now I can not understand how to get back them. Have no 'view' click.

  I went to view/toolbars and disabled my toolbars. Now I can not understand how to get back them. Have no 'view' to click on.

  In Firefox 3.6 and later Windows, you can hide the menu bar on "view > toolbars" or via the contextual right click menu on a toolbar.
  Press F10 or press and hold the Alt key to bring up the menu bar temporarily.
  Go to "view > toolbars", right click on the menu bar, or press Alt + V T to select to show or hide toolbars (click on an entry to switch from the State).

  See also what happened to the file, edit and view menus? and http://kb.mozillazine.org/Toolbar_customization

• How to get Adobe Premiere Pro cs6

  How to get adobe Premiere Pro cs6

  Hi Millind,

  You can download CS6 applications from the link below:

  Download Creative Suite 6 applications

  Kind regards

  Navdeep Pandey

• How to get Adobe Photoshop Elements 8 to 8.1 Windows of Windows 10

  How to get Adobe Photoshop Elements 8 to 8.1 Windows of Windows 10

  Hi Jørgen,

  Please check if it is compatible or not:

  https://helpx.Adobe.com/x-productkb/policy-pricing/system-requirements-Photoshop-elements. HTML

  After that you can try to uninstall it from Windows 8.1 and install it on Windows 10.

  Concerning

  Megha Rawat

• How to get the mobile applications other than phonegap Build Service apk file in Dreamweaver CM³

  How to get the mobile applications other than phonegap Build Service apk file in Dreamweaver CM³

  Dreamweaver is a tool, not an install Android of web authoring tool.

• Does anyone know how to get telephone support?

  I try to get phone support for an older version of the software and can not find a way to communicate with a real person who can help me. I need to activate an older version because I am re - install on a new computer.

  PAM

  Hi Pam,.

  Trevor, I 'google' it came with a phone number and also eventually got to the iChat screen. Nobody seemed to be able to help me, even if I had serial numbers and a history of 20 years to buy the products. I was forced to upgrade to CC and increase my prices.

  I was in the business of tech for a long time, an Adobe customer for 20 years. Their current technical support seem like nice people, but they don't seem to have as much knowledge as they did. They are mainly a scenario, they have not the knowledge of the product.

  I'm sorry for your negative overall experience on this issue. Our agents are usually quite sensitive to customer problems, but it seems that you may have had trouble with the older software problem. Happy are you standing now, however. In the future, if you need assistance, contact us here: contact customer service. In this way, you will be taken to the appropriate phone number. You look by using a search engine of phone numbers can be in the wrong place at first, it's one of the reasons why you may have gotten the runaround.

  Best wishes

  Kevin

• How to get Adobe Premiere elements 11 to download (replaces a destroyed computer)

  First of all, I am an old man who is not only in computer science... Now, I bought in December of last year Adobe Premiere elements 11 Best Buy.  I have reg with Adobe.  I have all the numbers associated with the programs.  My problem, my computer was destroyed and I'm trying to get my programs on my new computer.  I can't find out how to download the programs.  Is there someone I can call at Adobe to help me with my problem...? Thank you, washing

  If you follow the 7 steps you can dl a free trial here: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l

  and activate it with your serial number.

  If you have a problem dl'g, you don't follow all 7 steps.  the most common mistake is not meticulously follow the steps 1, 2, and/or 3 (which adds a cookie to your system, allowing you to download the correct version of the adobe.com site).

• How to get Adobe Muse

  I have a CS4 and a suite CS6 recorded on adobe.  Is there a wat to get adobe Muse as a free supplement?

  Lol Muse is related to the creative cloud and you have to pay for it.

  Mylenium

• How to get my site Muse have a "Direct connection" to an article on my site.

  How to get to my Muse site to have a "Direct connection" to an article on my site. For example, if I am under the busniesscatayst I can direct a party to a specific page in my site via an email or Facebook message: http://biteonfishing.businesscatalyst.com/buy-now.html However, I can not run the service when I'm not including the Business Catalyst www.BiteOnFishing.com Thank you I can send people to the link using www.BiteOnFishing.com/buy-now.html. All opinions are appreciated.

  You must point your DNS domain name to the server of Business Catalyst and then set up the domain name in the Business Catalyst site admin.

  Adding a domain name to your site and take the live site

• How to get adobe downloaded on my iPad

  How can I get adobe on my iPad?

  You mean Flash Player?  Sorry, there are no Flash Player for iOS.

  See for alternatives: http://www.techespot.com/2011/04/flash-player-for-ipad-and-ipad-2.html

• How to get Adobe Bridge CS5 to open a FLV file in another program?

  Hello people,

  How can I get Adobe Bridge CS5 to open a FLV file in another program other than Flash CS5?

  When I double click on a FLV video, it always opens Flash CS5.  I want to be able to use one of my other apps of FLV Player instead.

  Thank you

  How can I get Adobe Bridge CS5 to open a FLV file in another another program

  that Flash CS5?

  When I double click on a FLV video, it always opens Flash CS5.  I want to be

  able to use one of my other apps of FLV Player instead.

  Single use when having pointing the cursor on the file with the right mouse

  Click on choose open with and select the application you want in the fly out

  menu.

  For permanent use, go to the section of the Bridge preferences file Association of Type and

  in the search the .flv file extension list. In this line, you can select the

  small triangle next to the Adobe flash and from the list select the one you

  wish, you can now open in this application.

• I AM TRYING TO INSTALL ADOBE PHOTOSHOP ELEMENT 10, BUT IT IS A NOTE SAYING TO GET ADOBE SUPPORT ADVISOR, I TRIED THEY SAY IS NO LONGER SUPPORTED, BOUGHT THE LICENSE AND A NEW APPLE COMPUTER AND THE NEED TO INSTALL

  I AM TRYING TO INSTALL ADOBE PHOTOSHOP ELEMENT 10 IN A NEW APPLE COMPUTER, BUT THERE IS A NOTE SAYING THAT THE INSTALATION FAILED TO INITIALIZE, AND THAT I SHOULD DOWNLOAD ADOBE SUPPORT ADVISOR TO DETECT THE PROBLEM.  I DID IT, BUT HE SAYS THAT IT IS HAS BEEN DISCONTINUED.

  start at the top and work your way down to apply applicable patches until your problem is solved.

  If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

  If your error is:

  "Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

  first of all, rename folder OOBE OOBE.old.

  to find the OOBE:

  Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

  Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

  Mac os: HD > library > application support of > adobe > caps

  Mac os: USER > library > application support of > adobe > OOB

  If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

  If you use an installation dvd:

  Copy the contents of the drive in a desktop folder and install from this directory.

  If you are using a mac:

  1. try to create a new user account in Mac with administrator privileges.

  2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

  3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

  4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

  5 restart the installation.

  If everything is applicable above fails, check your Setup logs:

  http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html