How to get the Premiere Pro work (CS6)

Hey, I recently bought the cloud service for adobe and I tried to first open adobe bt every time I do it says it stopped working before it even opens. I chose to see it as the problemwas and I found this:

Files helping to describe the problem:

C:\Users\Boys\AppData\Local\Temp\WER6F95.tmp.WERInternalMetadata.XML

C:\Users\Boys\AppData\Local\Temp\WERBE42.tmp.AppCompat.txt

C:\Users\Boys\AppData\Local\Temp\WERCA92.tmp.mdmp

I updated my drivers but stille the product will not be open. What can I do to solve the problem, so I can use the product?

I agree with John T.

When you say:

I updated my drivers but stille the product will not be open.

Have you visited the mfgr of the video card. Web site, and then download and install the video driver very lasted from there? The reason why I ask, is that video driver problems are at, or very near the top of the list of the failure of PrPro to launch and the operating system or any utility driver, will be usually very bad by telling the user, if they have the latest version of the driver. The mfgr. The Web site is the definitive source.

Knowing your detaisl material and especially the graphics card and its driver version, will probably be important.

Good luck

Hunt

Tags: Premiere

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