How to re - install windows 10 after rolling to Windows 7

When I upgraded to windows 7 to windows 10 I lost all my music data files of photos. Rang microsoft (India), I think that the support was hopeless, so I reinstalled windows 7 think I get all my data. Can someone tell me how to download windows 10 without losing data

Stan

Back up your data files before you download Windows 10.

Your computer is a laptop, a computer desk, or other? When you do you regularly back up your data files?

Tags: Windows

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