How to receive my photoshop CS5 extended back after downloading a free trial CS6?

In February, I bought my Photoshop CS5 Extended and received my serial number of your services (number 0207762909).  This week, I tried to download a CS6 trialversion.  Then came disorders. NOhting worked.  Is impossible to open more my CS5.

Configuration error

---------------------------

Please uninstall and reinstall the product.

If this problem persists, please contact Adobe technical support help and mention the error code displayed at the bottom of this screen.

Error: 1

http://www.Adobe.com/support/

---------------------------

Ok

---------------------------

When I click on the icon to start the program, I get an error 1.

When I try to open the photoshop CS6 extended: I get serval as windows:

eerste foutmelding CS6 extended.jpgtweede foutmelding CS6 extended.png

Can I get my original photoshop CS5 extended back?  I need for tomorrow in the photoshop lessons!

Run the Creative Suite cleanup tool, reinstall your CS5.

Mylenium

Tags: Adobe

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