How to recover files lost during synchronization
I ran an update of my CC from Adobe (Photoshop, InDesign and HAVE) which also included the file synchronization. However, due to some problems, I've lost a few files with InDesign, and PDF files that have been stored on CC. How can I get back them?
Vasek,
Are you referring to files that have been stored in a folder "Creative Cloud Files" on your PC and synchronize to creative cloud?
Are all the missing files, or only some of them?
Could you send us your log files so that we can take another look at this?
Please follow the instructions on this page:
https://helpx.Adobe.com/creative-cloud/KB/CC-log-collector.html
Then send the balls of [email protected]
Thank you
Ben
Tags: Adobe
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