How to remove a windows update has failed? C-Media Electronics Incorporation-Sound-CMI8738/C3DX PCI Audio Device

I can't install an audio controller because of a windows update has failed. How can I remove this update?

Hi Rodney Hilzendeger,

If you want to remove or hide Windows Update failure, then follow the steps below:

a. go to the Windows Update Web site

b. Select CUSTOM and scan

c. right-click on the update that you want to hide

d. click hide update

You can also consult the following Knowledge Base article Microsoft for more information on troubleshooting didn't update problem:

You cannot install some programs or updates

http://support.Microsoft.com/kb/822798

Let us know if that helps.

Tags: Windows

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