How to remove an advertisement advertising which cannot be removed by normal steps.

Similar Questions

• How to remove the advertising popping up

  I keep getting some advertising popping up when you use Safari, I tried to remove it manually by using the option to go on the record, passing through all the article, also tried OS upgraded to Captian with security was last updated, but it's always come back. What can I do else?

  Remove the browser pop up problems

  Malwarebytes | Free Anti-Malware Detection & removal software for

  Apple Macintosh computers

  Adblock more 1.8.9, GlimmerBlocker, or AdBloc k

  Remove the adware that displays pop-up ads and graphics on your Mac

  How to remove adware FlashMall of OS X

  Stop advertising and pop-up advertising windows in Safari - Apple Support

  2.11 DetectX

  Useful links about Malware problems

  Open Safari, select Preferences from the Safari menu. Click the Extensions icon in the toolbar. Disable all Extensions. If it stops your problem, then re-enable one by one until the problem returns. Now remove this extension as it is the origin of the problem.

  The following comes from user stevejobsfan0123. I made minor changes to adapt to this presentation.

  Difficulty of pop-ups in browser that support Safari.

  Common pop - ups include a message saying that the Government has taken over your computer and you pay release (often called "Moneypak"), or a false message saying that your computer has been infected and you need to call a number of tech support (sometimes claiming to be Apple) to get it to be resolved. First of all, understand that these pop-ups are not caused by a virus and that your computer has not been assigned. This "hack" is limited to your web browser. Also understand that these messages are scams, so don't pay not money, call number, or provide personal information. This article will give an overview of the solution to remove the pop-up window.

  Quit Safari

  Usually, these pop-ups will not go by clicking 'OK' or 'Cancel '. In addition, several menus in the menu bar may become disabled and show in grey, including the option to leave Safari. You'll probably force quit Safari. To do this, press command + option + ESC, select Safari, press on force quit.

  Relaunch Safari

  If you restart Safari, the page will reopen. To avoid this, hold the "Shift" key when opening Safari. This will prevent windows since the last time that Safari was running since the reopening.

  It will not work in all cases. The SHIFT key must be maintained at the right time, and in some cases, even if done correctly, the window is displayed again. In these circumstances, after force quit Safari, turn off Wi - Fi or disconnect Ethernet, depending on how you connect to the Internet. Then restart Safari normally. He'll try to reload the malicious Web page, but without a connection, it will not be able to. Leave this page by entering a different URL, i.e. www.apple.com and try to load it. Now you can reconnect to the Internet and the page that you entered is displayed rather than the malicious.

• How to remove "Apps4U" which appeared in my toolbar?

  I opened firefox today and notice what seems to be to add a new on the toolbar called "Apps4U", he led which is pretty annoying when browsing. But I didn't ask for this add on and do not know where it came from and Googling, it turns up no relevant information. Where it comes from and how it remove? Thank you

  This is a very easy way to empty this annoying toolbar (and resumed Bing search engine that has become my default search engine).

  Go to Firefox preferences, click general, then click on add ons, then click on manage add them ons. Go through the list of Add ons then just remove Vuze tool bar.

  Restart Firefox and your done!

• I have this search browser "inbox" which blocked in windows Explorer. Any ideas on how to remove it?

  Original title: malware

  I have this search browser "inbox" which blocked in windows Explorer. Any ideas on how to remove it?

  Hi Perry,

   
  1. What is the operating system installed on your computer recently?
  2. What do you mean by "I have this search browser"inbox"which blocked in windows Explorer?
   
   
  If you think that your computer contains viruses, you can search for viruses using the Microsoft Safety Scanner, and then check if it helps.
  
  http://www.Microsoft.com/security/scanner/en-us/default.aspx
  
  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
   

• How to remove my yahoo acct-e which has been corrupted

  How can I delete my account yahoo that is damaged, sending messages not of myself.

  Hello

  To stop using the Yahoo account, you will need to contact the Support of Yahoo.

  Yahoo - Support - help
  http://help.Yahoo.com/l/us/Yahoo/homepage/Homepage/

  ---------------------------------------------------------------------------------------------------------

  Proceed to a very thorough check for malware and then change your password by e-mail.

  It is possible for a person to send the email that 'seems' to be of your
  account but that is not really - called "Spoofing." That means its 'Possible' emails
  were not really you, although they may have your contact list. Have someone
  who receives the e-mails to check the header to see where he is actually sent by and
  NOT only the answer to the address.

  How to read the message headers
  http://www.high-speed-Internet-Access-Guide.com/articles/email-headers.html

  E-mail spoofing
  http://en.Wikipedia.org/wiki/E-mail_spoofing

  E-mail spoofing and Phishing
  http://www.mailsbroadcast.com/email.broadcast.FAQ/46.email.spoofing.htm

  Understanding E-mail Spoofing
  http://www.windowsecurity.com/articles/email-spoofing.html

  Fraudulent emails (false)
  http://pages.eBay.com/education/spooftutorial/

  Google search - email Spoofing
  http://www.Google.com/search?hl=en&EI=FB1nS9DiNo7CsQPNhKGdAw&SA=X&Oi=spell&resnum=0&CT=result&CD=1&ved=0CAgQBSgA&q=email+spoofing&spell=1

  =============================================

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be more difficult to detect as the
  cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  New Vista and Windows 7 version
  http://OneCare.live.com/site/en-us/Center/whatsnew.htm

  Original version
  http://OneCare.live.com/site/en-us/default.htm

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files. (Vista is similar - for RACING use instead of start XP - search).

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
  RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker
  (SFC.exe) program generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  I hope this helps.

• How to remove an item from my desk top which I no longer use

  How to remove an item from my counter top who no longer need. I have windows vista home premium and internet exployer 9

  Hi elsie,

  Right-click on the shortcut, the program, or folder, then click on remove.  That's all.  If this does not work, try to use one of the following free products to remove the file/folder/shortcut: Unlocker to: http://www.softpedia.com/get/System/System-Miscellaneous/Unlocker.shtml or file Assassin http://www.malwarebytes.org/fileassassin.php these programs often work when the functions of removing normal do not work correctly.

  If it still does not work, try a clean boot (Vista and W7) http://support.microsoft.com/kb/929135. If you delete the file, then the problem was that there was a conflict or it cannot be deleted because it is run.  Once don't forget to reset your system back to the normal state, as described in the procedures. If the problem occurs in clean mode then just restore the system to normal and reboot - this solution will not work. If you are using XP, see http://support.microsoft.com/kb/310353 and http://support.microsoft.com/kb/316434.

  If this does not work, then start safe mode and try to delete the component of office from there (assuming it to be displayed).  If this does not work, you will need to log in as an administrator and try to delete the item in Windows Explorer in the C:\Users\\Desktop folder for this user and perhaps also any user originally installed the software (perhaps the administrator account).  It may be necessary to do both clean or Safe Mode boot mode (and using the extraordinary remove programs mentioned above as well).

  I believe one of the above will work (and hope the answer is one of the simplest at the top rather than the more complicated to those who follow).

  If you want to remove the underlying program that applies an executable or shortcut icon, go to Control Panel / programs and features.  Find the program is no longer you want, right-click on it and select delete or uninstall or delete (all that appears) and that should also remove the program and probably/possibly the icon at the same time.  Be careful here if - because if you upgrade the program, remove the program related to the icon or folder, if he got somehow placed on the desktop instead of Program Files (unless completely separate program updated as shown in programs and features - so you see both an old and a new version) could cause problems with the new program.  In essence, don't forget when you delete what you really want to delete and it removes this and nothing else.  I recommend the creation of a system restore point before you do.

  I hope this helps.

  Good luck!

• How to remove the AR credit memo which is incomplete Mode

  Hi people Oracle,.

  Please guide me how to remove a credit Memo transaction AR which is incomplete Mode with the vacuum State.  Transactions have no unique lines...

  Thank you, I'm moving.

  Thanks and greetings

  Shankar

  Hello

  In the AR System Options > tab Trans and customers > Transaction to verify the removal > save

  Go to the Transaction and normally delete it with the delete Option menu.

  Kind regards

  Christine

• How to remove error 59, which occurred when using email using Smtp Client .VI in Labview 2013.

  Hi, I am trying to run email using Smtp Client .VI in examples of Labview 2013, but it gives error 59.le please can anyone suggest how to remove the error. The printscreen is attached below.

  My apologies, I just tried myself, the port number, you need is port 587 with TLS.

• I don't have the money to buy more ram, how to remove programs to get more memory and how do I know which programs remove

  I need of more memory, I can't afford to buy it, how to remove stuff to create more memory and how do I know what programs are ok to remove

  I think you're confusing terms and certainly confuse us.

  RAM/memory (they are identical) is the memory on the computer that is used by programs running as a temporary store for data.  How to reduce the amount of memory used is to close unnecessary programs or does not work as much.  for example close the browser and your e-mail so that the execution of Word program.  You do not need to uninstall programs, run just not, to save memory.

  IF you talk about not having enough disk space to store your programs and data, then the way to increase the free space on the disc IS to uninstall unnecessary programs - only you can decide what programs you don't need.  One way to increase disk space is to make sure you have emptied your Recycle Bin to delete the old data files, you don't want to, and uninstall programs.

  You need to tell us exactly what error messages you get so that we can determine what your problem is.

• How to uninstall service pack 3, which was not properly installed? There is no button to click to repair remove__or in the add and remove software. Is to play other software, I need it out of my computer__thank - you

  My janome digitizer software does not work properly.  JANOME said to uninstall microsoft service pack 3
  I went to control panel, add or remove software.  service pack 3 is here, but I can't remove it because there is no button to click on delete.  Help, how to remove, uninstall this service Pack 3?  Thanks for your help.

  How to remove Windows XP Service Pack 3 from your computer
  http://support.Microsoft.com/kb/950249

  Unfortunately, now it can create more problems removing it because there have been many updates since SP3.

  TaurArian [MVP] 2005-2010 - Update Services

• How to remove around the web of yosemite

  I have malware on my mac book pro running Yosemite 10.10.5.  A pop-up window "on the Web" is displayed on web pages (for example, Fox news) and my antivirus does not detect. If anyone knows how to remove it, I would be grateful any advice.

  I got this malware when an Adobe Flash player update appeared. I clicked it and it is when the malware was installed. I have to go to the Adobe web site for updates.

  Also have not been able to download El Capitan after two trials.

  Eddie

  You may have installed ad-injecting malicious software ("adware").

  Do not use any type of product, "anti-virus" or "anti-malware" on a Mac. It is never necessary for her, and relying on it for protection makes you more vulnerable to attacks, not less.

  Save all data first.

  If you are not already running the latest version of Mac OS X ("El Capitan"), update or upgrade in the App Store you could adware to automatically remove. If you are already using the latest version of El Capitan, log off or restart the computer. Still, some types of malware will be deleted, not all. There is no such thing as the automatic removal of all possible malware, either by OS X third party software. That's why you can't rely on software to protect you.

  If the malware is deleted in your case, you will still need to make changes to the way you use your computer to protect you from new attacks. Ask if you need advice.

  If the malware is not removed automatically, see below.

  This simple procedure to detect any type of adware that I know. Disabling is a procedure distinct and better still.

  Some legitimate software is funded by advertising and may display advertisements in its own windows or in a web browser while it is running. It's not malware and it may not appear. In addition, some Web sites display advertising intrusive popup that can be confused with adware.

  If none of your web browsers work well enough to carry out these instructions, restart the computer in safe mode. Allows to temporarily disable the malware.

  Step 1

  Please triple - click on the line below on this page to select it, and then copy the text to the Clipboard by pressing Control-C key combination:

  ~/Library/LaunchAgents

  In the Finder, select

  Go ▹ go to the folder...

  from the menu bar and paste it into the box that opens by pressing command + v press return. Open a folder named "LaunchAgents", or you will get a notice stating that the file cannot be found. If the file is not found, proceed to the next step.

  If the folder opens, press the combination of keys command-2 to select the display of the list, if it is not already selected. Please don't skip this step.

  There should be a column in the update Finder window. Click this title two times to sort the content by date with the most recent at the top. If necessary, enlarge the window so that all the content show.

  Follow the instructions in this support article under the heading "take a screenshot of a window." An image file with a name starting in 'Screenshot' should be saved to the desktop. Open the capture screen and make sure it is readable. If this isn't the case, capture a small part of the screen indicating that what needs to be shown.

  Start a reply to this message. Drag the image file in the editing window downloading. Alternatively, you can include text in the response.

  Leave the case open for now.

  Step 2

  Do as in step 1 with this line:

  /Library/LaunchAgents

  The record which can open up will have the same name but is not the same as in step 1. In this step, the folder does not exist.

  Step 3

  Repeat with this line:

  /Library/LaunchDaemons

  This time the file will be called "LaunchDaemons."

  Step 4

  Open Safari preferences window and select the tab 'Extensions'. If the extensions are listed, post a screenshot. If there are no extensions, or if you cannot launch Safari, skip this step.

  Step 5

  If you use Firefox or Chrome browser, open the list of extensions and do as in step 4.

• any ideas on how to remove the software malicious zebrouss?

  any ideas on how to remove the software malicious zebrouss?

  This thing I replaces my setting of search in safari - can get rid of it - don't know who got it

  You may have installed ad-injecting malicious software ("adware").

  Do not use any type of product, "anti-virus" or "anti-malware" on a Mac. It is never necessary for her, and relying on it for protection makes you more vulnerable to attacks, not less.

  Save all data first.

  Some of the most common types of adware can be removed by following the instructions from Apple. But before you follow these instructions, you can try an automatic removal.

  If you are not already running the latest version of Mac OS X ("El Capitan"), update or upgrade in the App Store you could adware to automatically remove. If you are already using the latest version of El Capitan, you can still download the current update of the Apple Support downloads page and run it. Still, some types of malware will be deleted, not all. There is no such thing as the automatic removal of all possible malware, either by OS X third party software. That's why you can't rely on software to protect you.

  If the malware is deleted in your case, you will still need to make changes to the way you use your computer to protect you from new attacks. Ask if you need advice.

  If the malware is not automatically deleted, and you cannot remove yourself by following the instructions from Apple, see below.

  This simple procedure to detect any type of adware that I know. Disabling is a procedure distinct and better still.

  Some legitimate software is funded by advertising and may display advertisements in its own windows or in a web browser while it is running. It's not malware and it may not appear. In addition, some Web sites display advertising intrusive popup that can be confused with adware.

  If none of your web browsers work well enough to carry out these instructions, restart the computer in safe mode. Allows to temporarily disable the malware.

  Step 1

  Please triple - click on the line below on this page to select it, and then copy the text to the Clipboard by pressing Control-C key combination:

  ~/Library/LaunchAgents

  In the Finder, select

  Go ▹ go to the folder...

  from the menu bar and paste it into the box that opens by pressing command + v press return. Open a folder named "LaunchAgents", or you will get a notice stating that the file cannot be found. If the file is not found, proceed to the next step.

  If the folder opens, press the combination of keys command-2 to select the display of the list, if it is not already selected. Please don't skip this step.

  There should be a column in the update Finder window. Click this title two times to sort the content by date with the most recent at the top. If necessary, enlarge the window so that all the content show.

  Follow the instructions in this support article under the heading "take a screenshot of a window." An image file with a name starting in 'Screenshot' should be saved to the desktop. Open the capture screen and make sure it is readable. If this isn't the case, capture a small part of the screen indicating that what needs to be shown.

  Start a reply to this message. Drag the image file in the editing window downloading. Alternatively, you can include text in the response.

  Leave the case open for now.

  Step 2

  Do as in step 1 with this line:

  /Library/LaunchAgents

  The record which can open up will have the same name but is not the same as in step 1. In this step, the folder does not exist.

  Step 3

  Repeat with this line:

  /Library/LaunchDaemons

  This time the file will be called "LaunchDaemons."

  Step 4

  Open Safari preferences window and select the tab 'Extensions'. If the extensions are listed, post a screenshot. If there are no extensions, or if you cannot launch Safari, skip this step.

  Step 5

  If you use Firefox or Chrome browser, open the list of extensions and do as in step 4.

• How to remove Krabela

  IMac - OS X Yosemite

  Safari is infected with Krabela. Can someone tell me how to get rid of me in please?

  You may have installed ad-injecting malicious software ("adware").

  Do not use any type of product, "anti-virus" or "anti-malware" on a Mac. It is never necessary for her, and relying on it for protection makes you more vulnerable to attacks, not less.

  Save all data first.

  Some of the most common types of adware can be removed by following the instructions from Apple. But before you follow these instructions, you can try an automatic removal.

  If you are not already running the latest version of Mac OS X ("El Capitan"), update or upgrade in the App Store you could adware to automatically remove. If you are already using the latest version of El Capitan, you can still download the current update of the Apple Support downloads page and run it. Still, some types of malware will be deleted, not all. There is no such thing as the automatic removal of all possible malware, either by OS X third party software. That's why you can't rely on software to protect you.

  If the malware is deleted in your case, you will still need to make changes to the way you use your computer to protect you from new attacks. Ask if you need advice.

  If the malware is not automatically deleted, and you cannot remove yourself by following the instructions from Apple, see below.

  This simple procedure to detect any type of adware that I know. Disabling is a procedure distinct and better still.

  Some legitimate software is funded by advertising and may display advertisements in its own windows or in a web browser while it is running. It's not malware and it may not appear. In addition, some Web sites display advertising intrusive popup that can be confused with adware.

  If none of your web browsers work well enough to carry out these instructions, restart the computer in safe mode. Allows to temporarily disable the malware.

  Step 1

  Please triple - click on the line below on this page to select it, and then copy the text to the Clipboard by pressing Control-C key combination:

  ~/Library/LaunchAgents

  In the Finder, select

  Go ▹ go to the folder...

  from the menu bar and paste it into the box that opens by pressing command + v press return. Open a folder named "LaunchAgents", or you will get a notice stating that the file cannot be found. If the file is not found, proceed to the next step.

  If the folder opens, press the combination of keys command-2 to select the display of the list, if it is not already selected. Please don't skip this step.

  There should be a column in the update Finder window. Click this title two times to sort the content by date with the most recent at the top. If necessary, enlarge the window so that all the content show.

  Follow the instructions in this support article under the heading "take a screenshot of a window." An image file with a name starting in 'Screenshot' should be saved to the desktop. Open the capture screen and make sure it is readable. If this isn't the case, capture a small part of the screen indicating that what needs to be shown.

  Start a reply to this message. Drag the image file in the editing window downloading. Alternatively, you can include text in the response.

  Leave the case open for now.

  Step 2

  Do as in step 1 with this line:

  /Library/LaunchAgents

  The record which can open up will have the same name but is not the same as in step 1. In this step, the folder does not exist.

  Step 3

  Repeat with this line:

  /Library/LaunchDaemons

  This time the file will be called "LaunchDaemons."

  Step 4

  Open Safari preferences window and select the tab 'Extensions'. If the extensions are listed, post a screenshot. If there are no extensions, or if you cannot launch Safari, skip this step.

  Step 5

  If you use Firefox or Chrome browser, open the list of extensions and do as in step 4.

• How to remove the file 'updater_mcy '?

  Infected system: activity of Adware.Gen 6.  Application: "updater_mcy' how to fix?

  You may have installed ad-injecting malicious software ("adware").

  Do not use any type of product, "anti-virus" or "anti-malware" on a Mac. It is never necessary for her, and relying on it for protection makes you more vulnerable to attacks, not less.

  Save all data first.

  Some of the most common types of adware can be removed by following the instructions from Apple. But before you follow these instructions, you can try an automatic removal.

  If you are not already running the latest version of Mac OS X ("El Capitan"), update or upgrade in the App Store you could adware to automatically remove. If you are already using the latest version of El Capitan, you can still download the current update of the Apple Support downloads page and run it. Still, some types of malware will be deleted, not all. There is no such thing as the automatic removal of all possible malware, either by OS X third party software. That's why you can't rely on software to protect you.

  If the malware is deleted in your case, you will still need to make changes to the way you use your computer to protect you from new attacks. Ask if you need advice.

  If the malware is not automatically deleted, and you cannot remove yourself by following the instructions from Apple, see below.

  This simple procedure to detect any type of adware that I know. Disabling is a procedure distinct and better still.

  Some legitimate software is funded by advertising and may display advertisements in its own windows or in a web browser while it is running. It's not malware and it may not appear. In addition, some Web sites display advertising intrusive popup that can be confused with adware.

  If none of your web browsers work well enough to carry out these instructions, restart the computer in safe mode. Allows to temporarily disable the malware.

  Step 1

  Please triple - click on the line below on this page to select it, and then copy the text to the Clipboard by pressing Control-C key combination:

  ~/Library/LaunchAgents

  In the Finder, select

  Go ▹ go to the folder...

  from the menu bar and paste it into the box that opens by pressing command + v press return. Open a folder named "LaunchAgents", or you will get a notice stating that the file cannot be found. If the file is not found, proceed to the next step.

  If the folder opens, press the combination of keys command-2 to select the display of the list, if it is not already selected. Please don't skip this step.

  There should be a column in the update Finder window. Click this title two times to sort the content by date with the most recent at the top. If necessary, enlarge the window so that all the content show.

  Follow the instructions in this support article under the heading "take a screenshot of a window." An image file with a name starting in 'Screenshot' should be saved to the desktop. Open the capture screen and make sure it is readable. If this isn't the case, capture a small part of the screen indicating that what needs to be shown.

  Start a reply to this message. Drag the image file in the editing window downloading. Alternatively, you can include text in the response.

  Leave the case open for now.

  Step 2

  Do as in step 1 with this line:

  /Library/LaunchAgents

  The record which can open up will have the same name but is not the same as in step 1. In this step, the folder does not exist.

  Step 3

  Repeat with this line:

  /Library/LaunchDaemons

  This time the file will be called "LaunchDaemons."

  Step 4

  Open Safari preferences window and select the tab 'Extensions'. If the extensions are listed, post a screenshot. If there are no extensions, or if you cannot launch Safari, skip this step.

  Step 5

  If you use Firefox or Chrome browser, open the list of extensions and do as in step 4.

• How to remove mac adware cleaner pop-up window

  I have a pop up window whenever I am in google chrome, which says: "recommended download, install mac adware cleaner" now to protect our device mac malware, adware and other security threats. What is a real pop up or an adware?

  How can I get rid of him?

  Thank you

  Remove the browser pop up problems

  Malwarebytes Anti-Malware 1.0.1.7

  Adblock Plus 1.8.9, GlimmerBlockeror AdBlock

  Remove the adware that displays pop-up ads and graphics on your Mac

  How to remove adware FlashMall of OS X

  Useful links about Malware problems

  "If you have an immediate problem with ads popping up see the Mac without danger" Adware Removal Guide, remove the advertising software that shows ads advertising and graphics on your Macand MalwareBytes for Mac. If you need antivirus protection Thomas Reed recommends to use ClamXAV. (Thanks to Thomas Reed to this recommendation.) You might consider adding this Safari extensions: Adblock Plus 1.8.9.

  Open Safari, select Preferences from the Safari menu. Click the Extensions icon in the toolbar. Disable all Extensions. If it stops your problem, then re-enable one by one until the problem returns. Now remove this extension as it is the origin of the problem.

  The following comes from user stevejobsfan0123. I made minor changes to adapt to this presentation.

  Difficulty of pop-ups in browser that support Safari.

  Common pop - ups include a message saying that the Government has taken over your computer and you pay release (often called "Moneypak"), or a false message saying that your computer has been infected and you need to call a number of tech support (sometimes claiming to be Apple) to get it to be resolved. First of all, understand that these pop-ups are not caused by a virus and that your computer has not been assigned. This "hack" is limited to your web browser. Also understand that these messages are scams, so don't pay not money, call number, or provide personal information. This article will give an overview of the solution to remove the pop-up window.

  Quit Safari

  Usually, these pop-ups will not go by clicking 'OK' or 'Cancel '. In addition, several menus in the menu bar may become disabled and show in grey, including the option to leave Safari. You'll probably force quit Safari. To do this, press command + option + ESC, select Safari, press on force quit.

  Relaunch Safari

  If you restart Safari, the page will reopen. To avoid this, hold the "Shift" key when opening Safari. This will prevent windows since the last time that Safari was running since the reopening.

  It will not work in all cases. The SHIFT key must be maintained at the right time, and in some cases, even if done correctly, the window is displayed again. In these circumstances, after force quit Safari, turn off Wi - Fi or disconnect Ethernet, depending on how you connect to the Internet. Then restart Safari normally. He'll try to reload the malicious Web page, but without a connection, it will not be able to. Leave this page by entering a different URL, i.e. www.apple.com and try to load it. Now you can reconnect to the Internet and the page that you entered is displayed rather than the malicious.