How to solve the problems of server connection when the creative cloud try to go online?

My computer has a good connection to the internet, but I'm not able to get the cloud to make a connection in order to download updates.  How to solve this?

Lauren

Take a look at the suggestions here and see if they help you:

Creative cloud activation and login troubleshooting

Guinot

Tags: Adobe

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    Screen Shot 2016-01-22 at 11.30.25 pm.png

    Hello

    Click the "Finder" on your dock to Open a Finder window. Click on 'Applications' in the side bar of the Finder window to see your Mac applications. In this folder, double-click the folder "utilities". Double-click the "Activity Monitor" icon to access the application.

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    This answer was helpful? Please consider marking it as 'Useful' or 'Right answer' to help future customers with the same problem. Thank you!

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