How to start the count of attempt to download again?

Hello

I received this notification when I tried to download Adobe Creative Suite 6 Design Standard Student and Teacher Edition on my laptop:


Sorry,
Too many download attempts: 5. you were allowed to upload only 5 times.


My download has been interrupted for all four attempts on my laptop and I am unable to resume the download, so I had to restart the download several times, all unsuccessful.

So far, the DesignStandard_CS6_LS16.dmg file is downloaded only once - on my desk. NOE I don't have a working version of Photoshop on my desktop when I would be titled download at five different devices.

How can I get my download attempt counter must be restarted again while I have four remaining attempts?

Thank you.

Contact support adobe technique: http://www.adobe.com/support/chat/ivrchat.html

Tags: Adobe

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