How to unprotect the files are protected by circles of trust of HP?

Hi guys. I have a problem with HP circles of trust.

Last week I intalled HP trust Cicles and added a folder in my circle of trust. Because I didin't add all members of my entourage, I was the only member of it.
To date, I have 'ghosts' my computer (the ghost image file have been created 2 weeks ago). When everything is done, I connect to my computer and see all the files in the folders that I added to the circles of trust have been renamed to "file name (protected..). EFT FileExtension)".
I have intalled HP Trust circles again. But when I opened it, it asked me created new accout. I used the old email that I used to sign up before. But it did not save my moments of previous use. Now I can't remove my files of HIGH because they find in my current circles.
What should I do?

Hi TranVanVu,

Thank you for visiting the Forums HP's Support and welcome. I read your thread on your HP laptop and HP Trusted circles. It is a product of the company. Here is a link to explain circles of trust HP.

To get your question more exposure I suggest you post in the trade forums since it is a commercial product. You can do it at Business Forum.

Thank you.

Tags: Notebooks

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