How update the billing information for CC?

Hi all

I don't know what else to do. I can't have full access to the features of Adobe. I am a member of comprehensive plan. I have access to all the programs, but my storage quota shows that 2 GB, instead of 20 GB. I work on two computers and cannot sync my work because it reads I've exceeded my quota.

If I check my billing information, it displays two different plans. One expired terms of photography and a full member. Initially I had the intention of improving the photography to full membership. Instead, they began to double billing me. They canceled a plan to freedom of membership, who wrote my billing information. In all systems, I show as a free member even though I have and must have access to all applications.

I contacted this service of cat off the coast, but they have not resolved my problem and so far had made things worse. (I can't cancel either plan on my own.)

I'd appreciate your comments, suggestions and others. I enclose some screenshots.

01.PNG

02.PNG

03.PNG

04.png

05.png

To update billing please contact customer service

You can use: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Tags: Adobe

Similar Questions

  • How update the billing information?

    Hello

    I can't change my billing information in the subscription section. The "modify billing" button is missing. I tried to reset my browser, clear the cache, I tried on another computer, on my iPad on my iPhone, but I do not see this button. The problem is, my billing date was in last week (even if my subscription is active, it is very strange), and my credit card stolen and I would like to change it to my new.

    Here is a screenshot, I hope that I try to find it at the right place: https://www.EverNote.com/shard/S7/sh/a91f0173-8941-4A99-b530-dfbf20877e3a/fc93985b74a5b43e 0bf69822447cd30a

    Thank you

    David

    Hi David,

    Have you tested different browsers? Support should be able to help too if you're not able to do it yourself, but you should be able to?

    UK

    http://www.Adobe.com/UK/aboutadobe/contact.html

    -Dave

  • How update the payment information for Windows Live services?

    Original title: payment to the window Live Services

    I received your message updated my credit card to pay for windows live. I followed the link. I went to 'Payment Type' but it has no connection with the update of credit card, is it has codes that shows specific period and each period shows no activity for us. How to upgrade your credit card information so that we can make.

    More far away why are you keeping it so confusing for one single payment? I am pasting the message that I received from windows live that doesn't work not as indicated: -.

    To view or change your billing account, go to https://billing.Microsoft.com , then select one of the following options:

    • To update payment information, click on link of payment under "Type of payment" on the next page, click on 'Go to payment method information' and on the next page, click "Edit payment method information.
    • To view a statement for a payment method, click the method of payment under "Type of payment".

    Thank you

    Dushyant Parikh

    Hello

    The question you have posted is better suited to the Windows Live community. I suggest you to send your application in the Windows Live community on this link.

    http://www.windowslivehelp.com/

  • I bought Photoshop per month on my old computer. I have now updated the billing information on my new computer, to rent it again. Where can I download it?

    Hello. I rented Photoshop per month on my old computer, but then the computer died. I have now updated the billing information on my new computer, to rent it again. Where can I download it?

    HI Elizabeth,.

    Here is a link to download the app creative cloud Manager. Simply install the CC app and then download other applications.

    https://creative.Adobe.com/products/creative-cloud

    Thank you

    Scott

  • Windows Media Player-how update the album information

    HOW CAN I GET THE ABULM INFORMATION IF I'M UNABLE TO GET IT FROM THE MEDIA PLAYER

    Hello

    How can I get the information from the album if I'm unable to get it from the media player.

    Hello

    You can manually add media information in Windows Media Player.

    See these articles for help:

    http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-edit-media-information-in-Windows-Media-Player

    http://Windows.Microsoft.com/en-us/Windows-Vista/media-information-in-Windows-Media-Player-frequently-asked-questions

    http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-change-album-art-in-Windows-Media-Player  

  • How update my billing information?

    I just received an email informing me that Adobe couldn't I bill my creative cloud subscription. It's because I recently received a new credit card.

    So I went to the Adobe website and navigated to the page that contains the button "Edit payment details"... but the button does not exist. I tried two other browsers, with the same result.

    So I clicked on the link "Customer Service." He told me how to navigate to the page that is supposed to have a button "change payment details." But I couldn't find a way to contact support.

    So, what's the trick?

    Cloud creative support chat (all creative cloud customer service problems)

    http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  • How can I change the billing address for my Apple Store account?

    Hello

    I recently moved and I want to update the billing address in my Apple Store account. I'm trying to complete your address after the connection, but he keeps asking my credit card number and the form submit unless I fill in a number. I have never used a credit card and don't have, I use Click & Buy (I am from the Netherlands).

    How can I change my address? Thank you.

    P.S. I did not know what community I should post this, perhaps this post should be moved?

    Hello Applesnob,

    Thank you for using communities of Apple Support.

    I see that you want to change your billing address in your Apple Store account. The following article provides information on how to accomplish this, as well as the evolution of your payment information 'None '.

    Manage your Apple ID account information

  • How to change the billing address for my subscription typekit?

    How to change the billing address for my subscription typekit? I've already updated my card so it's not the problem. I can't find a link to the update on the billing address of the billing - how should I do this?

    Hello

    See help here - http://help.typekit.com/customer/portal/topics/1991-accounts-and-billing/articles

    If you still have questions, please send an email at [email protected]

    ^ Ani

  • Not sure... Program of cloud or Photographers' creative? I'll be able to switch from one to the other, AFTER I paid monthly fees of correspondents afterI have updated my billing information? Most fees/membership will be distributed accordingly?

    I'll be able to switch from one to the other, AFTER I paid the monthly correspondents after that I updated my billing information? Most fees/membership will be distributed accordingly?

    All CC commitments are for a year at least. You can switch to a higher level at any time program, but the demotion to a lower level can be a set of songs and dances. Whatever it is, you will still have to get in touch with aid for sale for these questions, so there is little point in dragging this post and explaining everything "and if...?'s.

    Mylenium

  • How mass update the display name for a group of existing emails?

    We were recently acquired and at the end of April will undergo a change of name of company official. Is there a way to mass update the display name for all or most of the emails without manual update of each individual file in the details by email? I know how to update the name of the company in the configuration > system management > company display settings > name of the company; However, this is only the default display name for e-mail messages that are created from that moment. It is not to update existing records, as I understand it. This will be a huge pain updates of each email for each existing campaign in the program generator, so if there is a solution, please let me know!

    sc * 2799241 * tr-j' thought that this might be the case. We will make do. Thanks for your reply.

  • I've just updated my billing information... now I'm opening the Prime Minister and it does not open. It is said he tries to verify the account, but it takes much too long. What should I do?

    I've just updated my billing information... now I'm opening the Prime Minister and it does not open. It is said he tries to verify the account, but it takes much too long. What should I do?

    There is no billing problems, please refer to the steps:

    We are having trouble to check your membership problem?

    When I open my creative cloud application he asks me my serial number?

    Concerning

    Stéphane

  • No option to update your billing information

    I desperately need to update my billing information, but my Adobe profile won't give me the option anywhere.

    I logged in, passed to the Management Plan, where it says that I need to change my information, as the previous payment did not go through. However, there is no link to me actually click on update. I also tried under Plans and products - still nothing. Everything he said it is because my billing information are ending with 'xxxx' visa, and no place I can update. How am I supposed to fix this?

    My service will stop in a few days if I can't sort, so it's urgent.

    Thank you!

    This is an open forum, not Adobe support... Click below to contact Adobe staff for help

    While the forums are open 24/7 you can't contact Adobe support at any time

    Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

    Don't forget to stay signed with your Adobe ID before accessing the link below

    Creative cloud support (all creative cloud customer service problems)

    http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  • Problem update the eponymic information from a mixed CD using Windows Media Player.

    (Last?) version of media player, the I installed (11.0.5721.5280) does not seem to have the same functionality as the previous version I was using (10.00.00.4081) when it comes during the extraction of information albumn and song from the internet for a mixed CD.  I mean a mixed CD a CD I burned a number of other CD.  I want back the song, albumn, information etc. for each track, but Media Player changes the information for all of the CD.  One response to this problem for about a year ago suggested highlighting the track (s) and right click for information albumn, how you were presented with an option, one of them being that the tracks came different albumns.  It worked in the old version of Media Player, but I can't make it work in the new version.  Should I have a wrong setting option?  Can you explain how to accomplish what I'm trying to do with the latest version of Media Player?  I'm actually running Windows XP if that makes a difference.

    Hello

    You can add information about the media for the items in the media library using different methods.

    Refer to this article for help:
    http://Windows.Microsoft.com/pt-PT/Windows-XP/help/Windows-Media-Player/11/album-info

    Media Player automatically updated media information, but you can prevent the media information to be overwritten by following these steps:
    a. click the arrow below the library tab, and then click Other Options.

     

    b. updates toAutomatic media information for the files area, verify that theAdd missing informationoption is selected. (It is selected by default).

    This will prevent the player to accidentally overwrite the information in appropriate media that you have added with the incorrect media information that might be available
    in the database online.

    Note that the Add missing information option will not prevent the player to overwrite your changes if you use the Find Album information command
    to manually download the media information from the online database.

    Kind regards
    Afzal Taher - Microsoft technical support.
    Visit our
    Microsoft answers Feedback Forum and tell us what you think.

  • I am buying a productivity app that I tested and really, but when I fill in all the billing information, I can't continue because I don't live in the United States.

    I am buying a productivity app that I tested and really, but when I fill in all the billing information, I can't continue because I don't live in the United States.  How can I change this, so that I can enter my Canadian info?

    Original title: App store pirchase

    Hi, Rosemary,

    Have you tried changing the location in the control panel?

    Method 1:
    If you have not tried to change the location in the Control Panel, try the following steps:

    a. open the Run window by pressing on Windows Key + R.

    b. open the Control Panel by typing the command in the run window.

    c. now click on region, then change location.

    d. on the tab location in the drop-down list select Canada location and then click OK to apply the changes.

    Method 2:

    Reset the Windows Store Cache.
    a. press Windows + R on your keyboard to open the Run dialog box.

    b. type WSReset.exe, and then click/click on OK.

    c. the information store now open and indicate the following: the cache for the store has been authorized. You can now browse the store for apps.

    Please post with the State of the question.

  • Impossible to update my billing information

    Hey, I received an email 2 days ago:

    "Your Creative cloud membership will expire the 31.08.2016. We hope that you have been getting the best out of all that creative cloud has to offer. To extend your subscription, please update the billing for your account information, or add a prepaid card. »

    Then when I connect to Adobe and I click on update my billing information, I get the loading pop up window and an error:

    "We are unable to process the information. Please try again later or use a different browser. Please contact support if the problem persists. »

    So I tried different browsers and I have tried 3 different days and it still does not work. What should I do? Since I really need for my school and internship programs, so I can't let it end this week and we also paid for it last year so...

    Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

    Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

    Creative cloud support (all creative cloud customer service problems)

    http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

Maybe you are looking for

  • Tecra M11 - 17V - identify the serial port on the docking station

    I have a laptop Toshiba Tecra M11 - 17V, which I often use with the docking station that accompanies it.There is a DB9 serial port at the back of the docking station, but I don't know what COM Port. I use Windows 7. In the device, COM9 Manager - COM2

  • Are banned or illegal torrents?

    Are banned or illegal torrents? Is it wrong display a torrent on my site link. (the link may contain cracked software) Please give me detailed information about torrents!

  • fonts in the game for win 7 home ed.

    Hello im a user of windows 7 Home Edition.currently im play Chinese games, China/Taiwan/Malaysia. However, I can't read the words/fonts while in the game. I know that policies of some games can be played with a program of Chinese word as Chinese star

  • CANNOT CONNECT TO HPCONNECTED BECAUSE OF THE SNAPFISH PAGE

    I do not have a snapfish connect nor do I want one, but the hpconnected.com won't let me past the page of snapfish.  What now?

  • How to connect through the connection Socket BIS?

    Hi all, I am trying to connect to Socket BIS. I'm able to establish BIS my service provider Http connection. I downloaded a chat application that checks the types of networks supported by my device/package that has the following list: (1) BIS-Http: O