HP 110-430 tour J4W31AA #ABA: HP encounterd an error when parsing your product.

I bought my new HP 110-430 PC Tower 8.1 with BING Fingerhut.com. I went up to 10 Windows (64-bit) now when go to updates of the supported driver HP, not only tells me an error scan it shows the right product. I do not have an Hp 110-430 (CTO). I have a HP 110-430 (ENERGY STAR). What I would do.

@Wan2BGeek

Thank you for the additional information. As an info indicates the tag (CTO), customized to order. Normally, the software detects the information model based on components and an identifier in the BIOS.

You can see this page.

HP PC - troubleshooting HP Support Assistant (Windows, 10, 8)

If you still have a problem then, please use the following http://www.hp.com/contacthp and create a folder for your question and contact HP. If you do not live in the United States / Canada, please click on the link below to get contact information for your region.
http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

Tags: HP Desktops

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