HP 1102w: laser cartridge

I just brought a hp 1102w laser jet and I can't not fixing the cartridge can someone advise me please

Hey @dollybean,

Welcome to the HP forums! I hope you enjoy your stay here.

I understand that you encounter some problems with the insertion of a toner cartridge in your printer Laserjet p1102w range. I can help with that.

To start, make sure that the printer is plugged directly into a wall outlet , not a surge protector. Once this is done, we will open the printer. Inside, you should see a large opening. If you do not there should be a handful in the middle of the printer. If you place the fingertips on this handle and pull, you should be able to remove the cartridge.

If you see an open or have been able to remove the cartridge, then check inside the printer and the cartridge for any plastic orange. If you see any plastic orange then pull.

Once done, you should be able to insert the cartridge.

I hope this helps and I hope you have a wonderful evening!

If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.

If you appreciate my help so please let others know by clicking on the icon below my post thumbs up.

Tags: HP Printers

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