HP 14-d004tx laptop

Hello!

My laptop is HP 14-d004tx with 8.1 of Windows which is now only 2 days old. I just installed Microsoft 2010 and a few programs that I need for work. After that, I stop but chose the option "updates then Shut Down. It has 97 updates. And after I think 2 hours, it was stuck on 54. It does not move. Is this normal? What happens if I manually or accidentally stopped since the blackout is everywhere now?

Help, please! My laptop is so new... I'm worried. Is this normal or is there a problem?

Thanks in advance!

Hello Nelli10,

Welcome to the HP Forums!

It is quite normal for a new laptop. It will take a while to complete the updates. You should not stop the laptop while doing it, but stop by accident would cause no permanent damage.

Please let me know if you have any other questions. Thank you!

Mario

Tags: Notebooks

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