Computer HP laptop 14-d004tx - takes a long time to start whenever I turned it on

It really bothers me that my new laptop, (just a week) when takes a lot of time before it starts. After the HP logo, it displays a blank page where my cursor can be moved, so he'll stay a very long time so I find myself stopping and then turn on again and again until it finally starts.

Is this normal? It really takes a lot of my time specially I use my laptop for work. What should do?

Thank you! I really need help here...

Hello

Since it is a week it would be better to contact HP in your area & report it.

Meanwhile, a test of full hard disk & memory test by pressing F2 or F10 as soon as you turn on the system and on entering the BIOS, pass-> component test system Diagnostics.

Tags: Notebooks

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