HP 15 laptop: DTS Audio Control Panel is not open

Control Panel audio dts is not open I try several times. OS-Windows 7 64 bit {OEM} model name HP r006tu.

Hello

Try the following.

Download the Realtek Audio Installer on the link below and save it in your downloads folder.

http://ftp.HP.com/pub/SoftPaq/sp69501-70000/sp69611.exe

One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the Realtek device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

When you are finished, download and reinstall the Chipset driver at the following link.

http://ftp.HP.com/pub/SoftPaq/sp69501-70000/sp69575.exe

When the reinstallation of Chipset is finished, stop the laptop.

Disconnect the power adapter and remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery and plug in the AC adapter.

Start, then laptop and when Windows is loaded, open your download folder, right-click on the installation of Realtek Audio program and select "Run as Administrator" to launch the installation.  When this has completed, restart the laptop.

Let windows take over completely for a few minutes before checking if the DTS control panel will now open Ok.

Kind regards

DP - K

Tags: HP Desktops

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