HP 15-r240tx: wireless card driver not install (missing)?
Hello world
Recently I bought HP 15 - r240tx (FREE DOS) from Flipkart, I installed windows pro 8.1 as soon as I received the laptop.
I downloaded all the drivers from the HP driver page and installed most of them.
My nvidea, audio, display, usb etc drivers work fine but my Wireless card is not.
I tried the realtek driver, but it is said that the network cable is not connected.
"" On the help desk, it gives the same error: "connect a cable Ethernet in this computer"
Also the button on the wireless keyboard is always on (white) and never goes.
I'm confused, am I missing a driver or something? Can I still a wireless adapter?
I would be happy to provide more information...
Thank you.
Hi @Gauravdeep .
Thank you for your response.
Your network card should not be listed in the other category.
I suggest that you remove the network device and unknown in the other category.
Then search for the hardware changes. This should then list the network under network adapter.
Once this has been accomplished, ran the HP Support Assistant to find the drivers for your network card.
Good luck!
Tags: Notebooks
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Index 1
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Product type Wan (L2TP) WAN Miniport
Installed Yes
ROOT\MS_L2TPMINIPORT\0000 PNP device ID
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IP subnet not available
Default IP gateway not available
DHCP active No.
DHCP server not available
DHCP lease expires not available
DHCP lease obtained is not available
MAC address is not available
Driver c:\windows\system32\drivers\rasl2tp.sys (5.1.2600.5512 (xpsp.080413 - 0852), 50,13 KB (51 328 bytes), 04/08/2004-20:00)Name [00000004] Wan WAN (PPTP) Miniport
Adapter Type wide area network (WAN)
Product type Miniport Wan WAN (PPTP)
Installed Yes
ROOT\MS_PPTPMINIPORT\0000 PNP device ID
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Service name PptpMiniport
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IP subnet not available
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Driver c:\windows\system32\drivers\raspptp.sys (5.1.2600.5512 (xpsp.080413 - 0852), 47.25 KB (48 384 bytes), 04/08/2004-20:00)Name [00000005] WAN (PPPOE) Miniport
Adapter Type wide area network (WAN)
Product type WAN (PPPOE) Miniport
Installed Yes
ROOT\MS_PPPOEMINIPORT\0000 PNP device ID
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ROOT\MS_PTIMINIPORT\0000 PNP device ID
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IP subnet not available
Default IP gateway not available
DHCP active No.
DHCP server not available
DHCP lease expires not available
DHCP lease obtained is not available
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ROOT\MS_NDISWANIP\0000 PNP device ID
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Service name NdisWan
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IP subnet not available
Default IP gateway not available
DHCP active No.
DHCP server not available
DHCP lease expires not available
DHCP lease obtained is not available
MAC address is not available
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Adapter Type Ethernet 802.3
Product Type Packet Scheduler Miniport
Installed Yes
ROOT\MS_PSCHEDMP\0000 PNP device ID
Last reset 10/05/2012 07:09
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Name of the service
IP address not available
IP subnet not available
Default IP gateway not available
DHCP active No.
DHCP server not available
DHCP lease expires not available
DHCP lease obtained is not available
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Driver c:\windows\system32\drivers\psched.sys (5.1.2600.5512 (xpsp.080413 - 0852), 67,50 KB (69 120 bytes), 04/08/2004-20:00)Name [00000009] Realtek PCIe FE Family Controller
Adapter Type Ethernet 802.3
Product Type Realtek PCIe FE Family Controller
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PNP ID of device PCI\VEN_10EC & DEV_8136 & SUBSYS_FF641179 & REV_02\4 & 23F 5EDAD & 0 & 00E0
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Active Yes DHCP
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MAC address 00:1E:33:3F:0 D: 3RD
IO port 0 x 00003000-0x00004FFF
0xD0010000-0xD0010FFF memory address
0xD0000000-0xD10FFFFF memory address
IRQ channel, IRQ 16
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Adapter Type Ethernet 802.3
Product Type Packet Scheduler Miniport
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ROOT\MS_PSCHEDMP\0001 PNP device ID
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Index 10
Name of the service
IP address not available
IP subnet not available
Default IP gateway not available
DHCP active No.
DHCP server not available
DHCP lease expires not available
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MAC address 00:1E:33:3F:0 D: 3RD
Driver c:\windows\system32\drivers\psched.sys (5.1.2600.5512 (xpsp.080413 - 0852), 67,50 KB (69 120 bytes), 04/08/2004-20:00)Name [00000011] wireless intermediate driver
Adapter Type Ethernet 802.3
Product Type Wireless intermediate driver
Installed Yes
ROOT\WSIMDMP\0000 PNP device ID
Last reset 10/05/2012 07:09
11 index
Name of the service
IP address not available
IP subnet not available
Default IP gateway not available
DHCP active No.
DHCP server not available
DHCP lease expires not available
DHCP lease obtained is not available
00: 1B: MAC address 9E:F4:09:A7
Driver c:\windows\system32\drivers\wsimd.sys (1.0.0.83, 56,06 KB (57 408 bytes), 12/04/2012 23:25)Name [00000012] Packet Scheduler Miniport
Adapter Type Ethernet 802.3
Product Type Packet Scheduler Miniport
Installed Yes
ROOT\MS_PSCHEDMP\0002 PNP device ID
Last reset 10/05/2012 07:09
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IP address not available
IP subnet not available
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DHCP active No.
DHCP server not available
DHCP lease expires not available
DHCP lease obtained is not available
00: 1B: MAC address 9E:F4:09:A7
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USB\VID_0BDA & PID_8198\00E04C000001 PNP device ID
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Service name RTL8187B
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00: 1B: MAC address 9E:F4:09:A7
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