HP 15-r240tx: wireless card driver not install (missing)?

Hello world

Recently I bought HP 15 - r240tx (FREE DOS) from Flipkart, I installed windows pro 8.1 as soon as I received the laptop.

I downloaded all the drivers from the HP driver page and installed most of them.

My nvidea, audio, display, usb etc drivers work fine but my Wireless card is not.

I tried the realtek driver, but it is said that the network cable is not connected.

"" On the help desk, it gives the same error: "connect a cable Ethernet in this computer"

Also the button on the wireless keyboard is always on (white) and never goes.

I'm confused, am I missing a driver or something? Can I still a wireless adapter?

I would be happy to provide more information...

Thank you.

Hi @Gauravdeep .

Thank you for your response.

Your network card should not be listed in the other category.

I suggest that you remove the network device and unknown in the other category.

Then search for the hardware changes.  This should then list the network under network adapter.

Once this has been accomplished, ran the HP Support Assistant to find the drivers for your network card.

Good luck!

Tags: Notebooks

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