HP 16 gb Flash Drive does not

I have a Compaq Presario CQ56-115dx and a HP 16 GB flash drive that will not work with the computer. The flash player works with my HP Pavilion laptop but not with the Compaq. I have a 4 gb HP flash drive that works with the computer very well, as well as some SanDisk ones. I don't think it's USB drivers because my other flash drives work with the computer very well. I really need to use the flash drive to back up information from the Compaq computer, so any help would be appreciated.

Hi the BimmerGuy,

Welcome to the Forums of HP Support!

It is strange that the flash drive working in a pc and not another. You mentioned a 4 GB drive has worked in your laptop and a few others, but not the 16 GB one.

What were the capabilities of other flash drives that worked in your laptop?

Have you tried the 16 GB drive in other ports on this computer?

You have other problems with the USB ports on this computer?

I t would be useful to have the OS version. Please read the following if you need help to find out who.
Is the Version of Windows on my computer 32-bit or 64-bit?

Despite what you mentioned on the other drives to work, he is never a bad idea to update the drivers. It is always possible that a strange compatibility issue. It could be something similar to the issue of standards when dealing with SD cards, although I have not found any information for flash drives. That's what I am referring on the SD devices. Compatibility and SD/SDHC/SDXC specification

Try to go through the following depending on your operating system. It can help or point in the right direction.

Troubleshooting connections USB (Windows 7)

Troubleshooting the USB (Windows 8) connections

Please let me know if this helped.

Kind regards

Tags: Notebooks

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