HP-2000-2b20NR-C2M41UA -.

Hello

I using the HP 2000 notebook a few days I had problem with Ralink RT5390R 802.11bgn adapter Wi - Fi - Mediatek - 5.0.23.0 aging is when I use the wifi at the upstairs its ok when move in my room with the same network suddenly the adapter doesn't work not I put troubleshoot the resulet show ralink had a prblme of material, then I stop the laptop wait a few minutes and restart wifi work properly pls tell me how to solve this Thank you

Hello

You have a few options in my opinion please try these steps can help you solve your problem.

(1) unplug the battery adaptor & then press on & press and hold the power button for laptop for 30 seconds then switch on and check if the wireless led lights.

(2) go to Device Manager then uninstall the drivers wireless network card and restart the device and check if the light is on.

(3) try to do a system restore to the date where unit was working fine.

(4) Please update the Bios driver & wireless from the HP website.

(5) click on start search type Recovery Manager, and then click on it once select Yes on user access control, and then select I need immediate help and then select driver and select request recovery driver wireless and install it and then restart the device.

(6) If you are comfortable with reinstalling the wireless card that will be on the rear panel of your device you can try this steps as well.

If you still have the same issue then you need to call HP tech support and get the replaced part.

Tags: Notebooks

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