HP-21-2019 all in one computer: black thumbnails

HP worked on my computer to remove all viruses and speed up the computer.  The computer is much faster now.

However, when they have updated the video driver (amd radon TM R3-graphic), now most of my photo thumbnails are

black.  I still can't post pictures, but I can't preview them.  In the screen start many photos are black and I can not

display them.

Should I do the restoration of the system, or refresh on is there an easy way to fix this problem.

HP set up a second account, but many thumbnails are always black.

Can anyone help

Thank you

Thanks for responding to my question.

The problem has been resolved by a complete reinstallation of windows 8.1.

Everything works fine now.

Tags: HP Desktops

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