HP 2540 and HP530 compatibility issues

Hi, I recently bought a new printer to go with my laptop that runs Vista and is about 7 years old.  I can't get the two to talk to eachother, after trying to install wireless and with USB and uninstalled/reinstalled several times.  the laptop lists the printer but will not print to it.  the printer works very well with a Mac and my "wireless phone.  I checked the antivirus software and turned off the firewall (running AVG) and it doesn't seem to make a difference.  Any suggestions before I have to mothball the printer?

Thank you very much


Hello BristolPC,

Welcome to the HP Forums.

You do not specify that you receive error messages when you try to print.

I'll give you a document that addresses "Can't find printer" Error Message appears on the computer for a wireless network Installation that I think will help with the problem.

If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions, please click here: click here.

Thank you for your time.

Tags: HP Printers

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