HP 4500 will print but not scan error message device not connected

Similar Questions

• OfficeJet 4500 will print but not scan

  Hello

  When you try to configure the scanner, I get the error message "unable to log on to the device:

  

  When I try to scan from the HP utility application crashes.

  If I try to scan from the front panel of the printer, I get the following error message:

  

  I followed these suggestions, but when I tried to uninstall the HP software I got the following error message:

  

  I downloaded the latest version of the HP Web site software and installed.

  I'm using an iMac with OS 10.6.6 with all the latest updates, including the update of the software of printer HP 2.5.2. The pilot is emerging as version 2.3.1.

  The scanner of works well with Windows XP on Parralels Desktoop so this is definitely a software problem.

  Any help is greatly appreciated!

  OK, let's try this driver hp full set of Apple.

• OfficeJet 6210... W7 64 bit... will print but not scan

  JO 6210 will print but not scan

  Hello attatronand welcome to the Forums of HP, I hope you enjoy your experience!

  I understand that you are having problems of scanning.  Any specific error comes up when scanning? Is that what you've scanned several programs?  You are still able to make a copy?

  I recommend to download and run the HP print and Scan doctor.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• HP Deskjet ink Advantage 3525: it will print but not scan or copy

  My Hp Deskjet Ink 3525 advantage will print but not copy or scan? I downloaded the latest software drivers, uninstalled and re-installed the prorgamme but nothing helped. Help, please. Thank you

  Rob

  Hello Citimba,

  On the main screen on the printer, press return, cancel, back, back button successively. You see Help menu, press the ok button, then use top / down arrow button to find the menu reset, reset complete semi selection and press the ok button.

  It's troubleshooting last step which I recommend. If this does not solve your problem unfortunately you will need to replace the printer.

  Say thank you by clicking on the Bravo thumb upwards in the post.
  If my post to fix your problem please mark it as an acceptable Solution

• Wireless printer will print but not scan

  I have a HP C309g printer.  It has worked fine for a few months.  Now it WILL print, but not an analysis.  If I try to scan from the printer he says 'try the scan of the computer', when I try to start the scan of my computer it says "scanner inaccessible."

  Details of my system and what I've tried:

  Printer wireless

  Windows 7 64 bit

  Network does not work properly

  Have restarted, computer and printer

  Have reinstalled the printer

  Installing updates

  Lance HP Print & Scan doctor - says it can't find printer, even though it may find our other two printers

  Thanks for the advice, even though none of them solved the problem so I tried to uninstall the printer again and this time I used the HP on the web site, re - install wizard install the printer.  The scanner works now!

  Thanks again for the response.

• My dell 964 will print but now scan events.

  My multitack dell 964 printer will print but not scan.  Help.  Thank you

  Hello
   
  1. do you get any error message when trying to scan?
   
  Many Dell printer users have solved this problem by installing the additional software supplied with the CD/DVD printer.
  Put the printer disc in the CD/DVD drive, follow the instructions in the Dell installation screen to install software or additional components and check the result.

  Windows Image Acquisition service provides image acquisition services for scanners and cameras. Check if this service is started.
  1. Click Start, type services.msc and press to enter.
  2. from the list of components, double-click the service Acquisition of Image Windows (WIA).
  3. change the startup type to automatic, and then click Start.
  4 apply the settings, and then click ok.

  The problems of scanning: http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-scanning-problems
   
  For more support options, you can post your request here:
  http://en.community.Dell.com/forums/
   
  I hope this helps.
   
  Kind regards
  Syed
  Answers from Microsoft supports the engineer.

• All OfficeJet5610v in a HP: HP printer will print but not copy

  HP printer will print, but not copy.  This computer printout, will be printed over the clouds, will analyse and will fax, very well. However, he suddenly stopped making copies. The scanner bar through the glass and lights, but he won't have a copy. All pages Gush in white.

  Hello @MTAI,

  Welcome to the Forums of HP Support!

  I would like to help you today to address the issue of copies in white that you encounter during the copy of your HP Officejet 5610v all-in-One Printer. To be honest, this problem looks more because of printing system, rather than a failure of the copy. The reason is because the copy uses the same exact material like scanning components. Because you are able to scan without problem on your computer Windows 8.1, we know that copy/scanning mechanism works within your printer. However, when you print from your computer, if the document is sent to your printer as a file of type 'image' the ink color is used to 'do' or 'enrich' the black ink. Therefore, your machine may be appearing in print in fine black ink of your computer, when in reality, it's just the color ink making the black color. When you copy from your printer, if you decide to make a copy of only black ink black will be used. If you choose to make a color copy will only color ink. To check if the cartridges and the print in your printer system working properly, I'll make you start troubleshooting by a quality diagnostic report print to your printer. Can I please you follow the steps below.

  How to print a report of quality diagnostic:

  1. Make sure the product is on and not used, plain white paper loaded.
  2. On the Control Panel, support on * and #, then press 1, 2, and 7.
  3. Press the right arrow key () until the reports displayed on the control panel and press OK.
  4. Press the left arrow button () until the vpp self test displays on the control panel and press OK. The test page will print.

  

  • (1) printed by the right cartridge
  • (2) printed by the left cartridge
  • If this report print with color and black: that the problem you are experiencing is not caused by your printing system. On the contrary, there may be a problem of programming that takes place within your printer which is originally the function copy to fail, while the scan function continues to work. Can I please have you check on your computer that your scan function always works right now.
  • If this report prints with lack of color or lack of black ink: that the problem you are experiencing is actually caused by a conflict of printing system in your printer, rather than a failure of the copy. To solve this problem please can I you click here. Once the support document opens, please run through the second step, step 3, step 4 and step 5. This includes measures void under the steps listed to complete. Once the troubleshooting is complete please try to copy again.

  Please reply to this message with the result of your troubleshooting. I look forward to hear from you!

• IJ Scanner Utility will print but not scan from iMac

  I have used this gun for more than a year Mx920 - no problem. Had a paper jam. Erased. Can always print and copy. But when you try to scan the computer, I have the error 2.156.0 Jet "scanner is off or usb is not connected".

  Re-downloaded and installed the drivers. Once I installed the drivers 'successfully', I can't find where to use it.

  Print but not scan. Woman can scan his MacBook. Therefore my iMac to my printer.

  10.10.5 Yosemite

  Try to launch the Image Capture. In the left pane, the Canon MX920 should show under the shared section.

  Another option is the Canon IJ Scan Utility (Applications/Utilities/IJ Scan/Canon IJ Scan Canon utility)

• HP ENVY 5530 e-all-in-one: HP ENVY 5530 e-all-in-one will print but not scan

  The material (both print & scan) worked well on OS 10.10.x but as soon as I xfr needed a MBP less 10.11.4 it stopped scanning through the HP software, but will work under Mac software scan. (The side of the printer still works fine.)

  Hi @Mrkil1o1,

  Welcome to the HP Forums! I'd love to help you to scan from your 5530 craving for your Mac. I understand from your description that it worked well when you have 10.10, but since the upgrade to 10.11 you can print but not scan.

  Let's start with resetting the printing system, uninstalling the software, repair the permissions of the drive and re - install & re-add the printer:

  Scrub / uninstall

• HP envy 4500: hp envy will print but not scan

  I just got a new computer with Windows 10. I have no problems wireless printing to my HP Envy 4500. However, I can't scan from the printer or computer. I downloaded the HP scan and capture the app on my laptop. When I click on "capture the Photo" or "Document of Capture" in the application, I can hear the printer starts to scan, but then I get a "general failure". When I try to scan from the printer, the printer is "impossible to connect to the computer" (However, I am able to send something to print without problem).

  Then I connected my laptop via the usb port to the printer. When you try to scan from the printer, the printer is still unable to connect to my computer. When you try to scan from the HP app, it will sometimes (about 1 in 4 attempts), if I click on "Photo capture. However, it will never scan when I click on "Document capture. Getting a diagnosis of "General failure."

  I found the answer on another forum:

  Hi delphine,.

  The 5530 ENVY is very similar to the ENVY of 4500, and had a similar problem. Go to http://h30434.www3.hp.com/t5/Windows-10-Expert-Day-Printers-All-in-Ones/Copy-Scan-Inoperative/td-p/5304404 for a possible solution.

• HP 2575 will print but not scan images or text

  My all-in-one HP Photosmart 2575 will print test pages and print on my Vista PC network. But it will not scan now photos or documents. Instead, it displays:

  

  I've restarted HP Solution Center.

  I restarted the PC.

  I uninstalled all HP and re-installed AIO_CDB_Full Network_enu_NB.exe programs. Twice.

  I ran HP Scan and the doctor of printing. She operated the scan head, but HP did not produce a .jpg file or a .txt file. He then tells me to download and run scanjet_vista_tablet_patch.exe. Yes, I did.

  The 2575 continues to print in the normal way, but if I try to scan an image or document, it always reports "an unexpected internal error.

  Where can I get out of here, please?

  The problem it is necessary is related to the fact the wrong dll.  The way to fix is to replace the wrong with the right dll.  The post below is measures to solve this problem.  The first message in the thread's brand as the solution and everthing inside is good except for a part of step 5.  Fortunately, the expert has noticed the error and posted corrcted steps in the fourth post of the thread.  Let me know what happens.

  HP Solution Center does not record the scanned files

• C4280 will print but not scan via network

  C4280 USB connected to a Win7 Pro.  A XP on the cable network will print to it but there is no sweeping action.

  Hello

  A USB device allow scannign on a single computer connected with a USB key.

  MS Windows offer features sharing the printer to share a printer over the network, it does not include any scan sharing features and so such configuration only provide functionality of the printer to the client computer (XP in this case).

  To get all features on several computers, you will need a connected device (by ethernet cable or wireless) network, such a single USB device will not provide such a.

  Shlomi

• Color LaserJet MFP Pro 277dw: MFP will print but not scan since update Mac OS 10.10.5

  I had used my LaserJet MFP Pro wireless without problem for several years, with the Mavericks and Yosemite.  A few weeks ago a "update" the printer system is invisible.  After several hours of troubleshooting and to try five or six corrections, I finally got the printer online by using the IP address.

  My computers, however (a performer of the Mavericks and a Yosemite running), do not see the scanner.  It's not a question of adding - they do not to add it.  By HP support, I have reset the system print and tried to start over.  I downloaded HP Easy Print (or Easy Start or whatever), which is the entire site of support in the way of software for the 277dw of the ACM.  The software through me the entire upward and congratulated himself for a job well done, but my printer was not, in fact, related.  He appeared in the printers Control Panel, but would not print.  Just "connecting to printer" in the queue for ten minutes about until what I called off work.  And the scanner does not yet show in the Image Capture, preview or HP Easy Scan.

  So, I went back to my previous fix for the printer, use the IP address.  Any ideas on how to get the scanner appears?

  Hello

  Restart your router by unplugging its power for 30 seconds.

  Once it is fully up and you have internet access on your Mac reboot both the HP printer and the Mac.

  From system preferences, select Printers and scanners and click on the plus sign to add the printer again.

  Can you now ee he listed as Hello type or not?

• HP Photosmart All in a 309g: HP Photosmart 309 g will print but not scan on Win 7 & 10

  I have 2 computers both wireless and the printer listed above. Laptop works under Win 7 and had no problem with Fax & Scan. Office switched to Win10. Both are 64-bit. I also have Culatello my Netgear router and went with the WIFI from my cable provider. Now neither computer will scan! I can print documents from both computers, but no analysis. Having exhausted all possible nonsense that has been offered. I need this feature to work - a small business depends on it. I also need some directions forward straight and easy to understand to achieve! Someone help me please! Thanks in advance.

  Hi Rainbow 7000,

  Thanks for your promt help-the enjoy. After I posted my question, I have searched and searched the site of HP and dug up any information that could help. By a miracle, I think that I have reinstall the wizard and Dr. Moreover, both computers would be printed on the printer, but wouldn't analyze.

  I ran the programs and bingo, I can now scan on the laptop with Windows 7! When it rains, it pours, I had to get a new adapter for the desktop on the floor when I run Windows 10. Quickly, I plugged and gave it a try. No luck. So I will finalize the adapter and then try the same game plan.

  Thanks again, we will see how it goes!

  C:

• Lenove laptop: 8600 installed Pro and (wireless) will print but not scan.

  8600 installed Prois and prints (wireless) from Word and Printmaster. However, it is not found by a program when I try to run a scan. Help, please

  "Error message: ' not found 8600.

  Hello

  Download and run the utility HP Print and Scan Dr. link below to solve the problem.

  www.HP.com/go/Tools