HP 4615

SALVATION IS MY FIRST POST HERE.

MY COMPANY SELL AN HP 4615 AND AFTER INSTALATION, I GOT AN ERROR.

0x6100001d.

IF SOMEONE NOWS SOMETHING ABOUT THIS ERROR PLEASE HELP.

Thank you

banhien wrote:

Hello

Please try this: remove all the ink cartridges.  Using the grey lever on the side of the distribution of ink, remove the printhead.  Check it for damage or packing tape.  If everything looks good, reinstall and reinstall all of the ink cartridges.  Very difficult to establish how good - bad - ugly 'old' equipment of the company.

Good luck.

Hello.

The printer is brend new and I can't open the lids.

In this model, you can take the printhead on only if you have opened the covers with screwdriver.

so I can't put the screwdriver in a new printer.

Thank you for your response.

Tags: HP Printers

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