HP 4620: HP 4620 does not copy, but prints

I tried to copy glass several times.  New black print cartridge.  Have you tried two clean print head level.  Printing from computer works fine.  How to get copy of work?

Hi @drwillhp,

Thanks for joining the Forums of HP Support for a solution to your problem copying.

I understand that you can print from your Mac OS X 10.9 Mavericks printer e-all-in-one HP Officejet 4620 very well, but the printer will not copy. I would like to help with that.

I would like to begin by ensuring that all covers and doors are closed and then perform a reset of the power on the printer.

Once the printer is ready try to redo a copy. If it doesn't work not made me know what happens, or if there is any error message.

If this helps you find a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

Thank you!

Tags: HP Printers

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