I have IE9 in my computer, but it does not support my printer Canon Mg5170. How to solve this problem?

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• I just installed CD on MacOS El Capitan, but it crashes at startup. Any idea on how to solve this problem?

  I just installed CD on MacOS El Capitan, but it crashes at startup. Any idea on how to solve this problem?

  Hello

  Uninstall the CD, restart your Mac & reinstall it using this link Adobe - Adobe Acrobat Reader DC Distribution.

  I would like to know if it works.

  Kind regards
  Nicos

• Hello, I have a big problem with Firefox: Session Manager & Undo Closed Tab addons don't work, synchronization is not working do not. The story works. How to solve this problem?

  Firefox remembers the story, but doesn't remember the closed tabs, sessions.
  It happened after the Fox update to v. 19.0.2 on a single computer.

  In Options of Firefox is set to use Custom Settings For History, everything is checked except always use Private Browsing Mode. So I'm not in private browsing.

  When I press to Undo Closed button nothing happens, & in the Manager session Save Session button is grayed. I tried to install other add-ons that remembers the tabs. tried to reinstall/disable these 2 modules. Did ' t help. On my 2nd computer I have same modules, same settings and they work normally. the 3rd closed computer undo works tabs also. How to solve this problem? I decided to ask before Firefox Reset...

  ----------------------------------------------------------------------------------------------------------------------------------------------------------------------
  

  Sync is a separate issue. It works, but quite often it connects me sync account. Then I can connect only using the recovery key password and long (option choice I have no device with me because he does not accept the key to pairing device).

  Thanks for reading.

  In case you use "clear history of Firefox closing:

  • do not erase browsing history
  • Tools > Options > privacy > Firefox will be: "Use the custom settings for history": [X] clear history of Firefox closing > settings
  • https://support.Mozilla.org/KB/clear+recent+history

  Note that compensation "Preferences of Site" clears all exceptions for cookies, images, windows pop up, installation of software and passwords.

• I have a bluetooth hands-free, but it does not work with my laptop. How can I connect it?

  My laptop is Toshiba satellite L455D-S5976 with windows 7 Home premium 32-bit. Its display driver installation. You can the page where I can download the driver.

  [Moved from comments]

  Hi Sameer,

  1. What is the brand and model of the hands-free Bluetooth?

  2. what exactly happens when you try to connect the hands-free kit with the computer?

  3. have you installed the Bluetooth drivers on the computer?

  I suggest you follow the links that may help you solve your problem below.

  Tips for solving common driver problems

  http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-driver-problems

  Updated a hardware driver that is not working properly

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  See also:

  Add a Bluetooth device to your computer

  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-enabled-device-to-your-computer

  I hope this helps. If you have any other queries/issues related to Windows, write us and we will be happy to help you further.

• Silverlight plug-in does not work on firefox. Everyone tries to solve this problem? Customer service seemed to have no idea and kept me around brewing to other numbers

  work on iMac 10.6.8
  have you tried using Firefox and Safari with no luck... of the plug-in does not open.

  I uninstalled, rebooted, reinstalled and restarted will be no appreciable results.

  This is work-related and has nothing to do with netflix.

  Thank you

  CJL

  Hello

   
  I suggest you to send your request in the Silverlight Forums for assistance.
  http://forums.Silverlight.NET/
   
  It will be useful.

• I need help with my photos, I scan them in my photo gallery, but they import very little anyone can tell me how to solve this problem?

  I don't know much about photo gallery

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  Find much info on the scanning on the following site:

  A few scanning tips
  http://www.Scantips.com/

• I am trying to download Lightroom on my computer but it does not work.  I bought a license for this, do I need a serial number or something?

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• My partners hotmail account is blocked we have followed all the instructions, but still does not allow access.

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  My partners hotmail account is blocked we have followed all the instructions, but still does not allow access. The alternative e-mail account is no ideas

  Hello

  The question you have posted is related to Windows Live and will be well suited in the Windows Live Forum. Click on the link below.

  Windows Live Solution Center

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  My 2 year old somehow gave a password on our computer and now we can get in our office.  Without having to return to the default settings, anyone have a suggestion on how to solve this problem?

  If you have a different user account with administrative privileges, Panel you can connect that account and change the password of your account of origin of the user accounts applet in Control Panel. If you do not have another account like this set upwards or that you do not have the password which you will need to log on to the built-in Administrator account. In XP Home, start the computer in Mode safe. This, by repeatedly pressing the F8 key as the computer starts. This will put you in the right menu. Navigate using your arrow up; the mouse does not work here. Once in safe mode, you will see the normally hidden administrator account. The default password is white.

  In XP Pro, you don't need to go to Safe Mode. In the home screen, do Ctrl-Alt-Del twice to get the classic Windows logon box. Type in "Administrator" and the password that you assigned when you set up Windows.

  MS - MVP - Elephant Boy computers - don't panic!

• Hi all, I am wanting to know how to solve this problem, I will have with my creative cloud downloads. I am trying to cancel the application Adobe DC and it download it again. But it's frozen on the "cancellation of...» "and don't move. I can't redownload

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  Hello

  Click the "Finder" on your dock to Open a Finder window. Click on 'Applications' in the side bar of the Finder window to see your Mac applications. In this folder, double-click the folder "utilities". Double-click the "Activity Monitor" icon to access the application.

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• I use iphone videos and still images in a project.  When I drag the videos in the timeline, they work fine, but when I drag still images, I have only a small part of the original photo.  No idea how to solve this problem?

  I use iphone videos and still images in a project of first Pro CC.  When I drag the videos in the timeline, they work fine, but when I drag still images, I have only a small part of the original photo.  No idea how to solve this problem?

  Right click on the photo in sequence and "ladder to the chassis '. Can also be set in the preferences and affect imports after the change

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• Hi, I have 4 of Lightroom, but it does not support the new objective of pd 10-30 for my Nikon 1. It is supported in LR5. Can I download the profile of this lens and install in LR4?

  Hi, I have 4 of Lightroom, but it does not support the new objective of pd 10-30 for my Nikon 1. It is supported in LR5. Can I download the profile of this lens and install in LR4?

  Wow! It worked! Thank you very much! You just saved me buying a new verion of Lightroom (which is of course why Adobe does not update these profiles automatically).

  Thank you very much!

• Hello. I would like to activate my educational program CS3 (version 2007) on my new computer. Unfortunately, it does not accept my serial number. What can I do? I delayed the program on my old computer, but it does not accept the activation on the new l

  Hello. I would like to activate my educational program CS3 (version 2007) on my new computer. Unfortunately, it does not accept my serial number. What can I do? I delayed the program on my old computer, but it does not accept the activation on the new laptop.

  Make sure you use the correct serial number.  Quickly find your serial number

  If you do not disable the original installation, then it is possible that your two activations permits were used, and you need to reset your counter to activate.  For this you must contact the Adobe Support via chat and ask them to reset your activations.  If you ask for more than that they will tell you that they cannot offer you any support.

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Serial number and activation support (non - CC) chat
  http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

• Hi, I have acrobat adobe 6.0, but it does not work on windows 7, y at - it an available update?

  Hi, I have acrobat adobe 6.0, but it does not work on windows 7, y at - it an available update?

  To be more precise, it is not a question of Acrobat 6, having not been tested under Windows 7. We know that it does not work due to changes in the operating system architecture. The first version of Acrobat to all compatible with Windows 7 is Acrobat 8.1 (an update to Acrobat 8). The latest version of Acrobat (and the only one currently available for licenses) is Acrobat 11.

  -Dov

• The screen of my computer no longer turns. It is supposed to run it any way, I flip the screen, I can not understand how to solve this problem

  The screen of my computer no longer turns. It is supposed to run it any way, I flip the screen, I can not understand how to solve this problem. I guess a child (best case scenario) or my husband (worst case) have been involved in this. But it drives me crazy. Any ideas on how to get that back in action?

  Hello

  What is the brand and model of the computer?

  Were there recent changes made on the computer before the show?

  This issue could be due to corrupted graphics cards drivers. I suggest you to update the latest version of the drivers of graphics from the manufacturer's Web site and check if it helps.

  http://Windows.Microsoft.com/en-us/Windows-8/get-best-display-monitor

  Thank you.