HP 6700: hp 6700 does not print a Word Doc

It allows to print a PDF file very well, but nothing Word?

Hey @Moter160,

Thank you very much for getting back to me. It seems that the portion of the driver HP Officejet Fax has been selected somewhere on your computer rather than the printer. Therefore, the computer is just trying to send a fax through your HP Officejet. I can have you follow the steps below to fix this problem.

1. open a Word document to print

2. click on file , then print

3. in the Print dialog box, search for the name of your printer. You want to select the HP Officejet 6700. You do not select the Fax-HP Officejet 6700.

4. Once you have the HP Officejet 6700 (without Fax in the name) selected, click print

Your document should now print correctly and the correct printer should appear in the dialog box print in the future.

To confirm that your HP Officejet printer remains as the default selected printer and not the Fax version of the printer, please follow the steps below.

1. click on the Start menu

2. click on devices and printers

3. in the look of devices and printers for your HP Officejet 6700 and your Fax-HP Officejet 6700. If you see a copy of your printer please right click above. Left click on set as default printer and you can see now two copies of your printer.

If please make sure the HP Officejet 6700 is checked by default and no copy of the HP Officejet 6700 Fax. Now whenever you try to print the HP Officejet 6700 will be automatically selected as the printer and the fax screen is no longer.

Please let me know if this procedure works for you. Good luck!

Tags: HP Printers

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