HP Color Lazer Jet CP1215: I would like to write to HP about a pilot

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• HP Color Laser Jet CP1215: print - guard 'book light' flashing - printer stops charging of paper does not alter

  Hello!

  For about a week, I have the following problem with my HP Color Laser Jet CP1215: after 2-3 pages of printing, the device stops abruptly in the middle of a job and the light number 5 (paper) continues at the flashing light.

  However, the bin is full with paper.

  Ignitions and extinctions help only for another 2-3 pages, then printing will stop again as described above.

  Is there maybe a photoelectric cell that needs to be cleaned or a mechanical part that gives the status of bad paper from the paper tray to the printer?

  Thanks in advance for any help,

  Best wishes

  Herwig

  Hi @wigl,

  Welcome to the Forums of HP Support!

  I see that your HP Color LaserJet CP1215 printer stops printing when the print jobs. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I can see how frustrating it would be. To determine the cause, we need to use more than one document. Redundant that some steps may seem, I would execute all.

  Please, try the steps in this these guides:

  • HP Laserjet CP1215 and printers CP1217 - 'paper ' Error Message is displayed and the printer does not look upward or feeding paper.
  • The Paper Jam flashing on HP Color LaserJet CP1215, CP1217 printer.

  If the problem persists, try a hard reset:

  • Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
  • Reconnect the power cable to the output of the printer and the wall, and not a surge protector. This ensures that the printer is full on and can help this situation.
  • Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• Print Page of cleaning HP Color Laser Jet CP1215 problem

  I have a HP Color Laser Jet CP1215 connected to a Windows7 64 bit operating system. The printer prints the shadows cast on the left and right of the paper edges, but also the light shadows in the printing.  I saw the HP Toolbox for my printer and tried to print a cleaning page.  All I get is a text box indicating that the printer could not be accessed, even if it will calibrate and print a test page. I need different drivers or is there another solution?

  Hi eitooc,

  Welcome to the HP Forums, I hope you enjoy your experience!

  I understand that you found shadows on the page when printing.

  I'll be happy to help you.

  The driver may be corrupted not allowing all the features work.

  There could be a problem with the toner or the fuser unit causing this problem.

  Make sure the printer is connected directly to a wall outlet and the USB cable is connected directly to the computer. Try running Cleanup again.

  Here is a document to solve problems of quality Print. Follow the steps to see if that will help solve the problem.

  If you still have problems you can uninstall and reinstall the latest version of the software.

  HP Color LaserJet CP1215 Printer Drivers. Select the operating system, and then click Next.
  Click on driver - product Installation software and download the drivers.

  Then try to re-run the cleanup page.

  This happens with all applications?

  What kind of paper do you use?

  You use genuine HP toner?

  I hope this helps.

  Thanks for posting on the HP Forums.
  Have a great weekend!

• HP Color Laser Jet CP1215

  I can not instalar o drive da HP Color Laser Jet CP1215. Erro VGT durante an instalacao meadow drive. Fazer by nao sei o.

  Utilizo o Windows 7 32 pieces
  AlgU´em pode me help? Obrigado!

  Hello

  Please select your language from the drop-down menu above to post your question in the language of your choice. The forum in which you've posted is for English only. If you can't find your language above, support for additional international sites options are by following the link below:

  http://support.Microsoft.com/common/international.aspx

• I would like to know the details about the license of Windows PE, terms and political Conditions of Redistribution.

  Political pe Windows license, the terms and conditions of redistribution

  I would like to know the details about the license of Windows PE, terms and political Conditions of Redistribution

  For more information of WinPE 2.0, you can consult the following articles:

  http://TechNet.Microsoft.com/en-us/magazine/cc138016.aspx

  http://TechNet.Microsoft.com/en-us/magazine/cc160884.aspx

  http://TechNet.Microsoft.com/en-us/windowsvista/aa905120.aspx

  J W Stuart: http://www.pagestart.com

• I would like to write something for Firefox

  I don't - in light of the recent visits - like writing an appreciation of the Firefox team - I had so much help and I want to write for anyone "newbie" status - I will not crawl, but an article of thanks for a new user - including this comes because I saw messages "edited for inappropriate language" - that makes me sad - someone could have a difficult day - no need to cuss - he made the worse - as I believe that nobody thought to my bright idea, and I think I could communicate - a title I like would be 'Welcome for new users' - with a message as "everything is there, and if not - we will look at it."
  Let me show you my appreciation

  Hello patriciaenola, you can write your ideas and suggestions in the forum of contributors (as most high Nellus91), please do it, it's more useful for anyone to see a different suggestion of different people, it's a support forum, all of us need to support and should move forward.

  https://support.Mozilla.org/en-us/forums/contributors/new

  Thank you

• I would like to talk to someone about my problem, if I have one, please!

  Is it not possible for someone who, to give me a call about my problem? Worked on this point, because these days and can't solve it! my phone: (removed phone number), my email address: * email address is removed from the private life! * I hope to hear from you!

  Tuesday, April 3, 2012 19:45 + 0000, Rudolf Junior wrote:

  Is it not possible for someone who, to give me a call about my problem? Worked on this point, because these days and can't solve it! my phone: (removed phone number), my email address: * email address is removed from the private life! * I hope to hear from you!

  Three points:

  1. If you post your phone number or e-mail address here, they will be
  deleted (see quote above).

  2. it is highly unlikely that someone here might call you even if they
  got your number.

  3. If someone appeals to you, you should be extremely cautious about everything
  advice, you got an anonymous person from what he told you
  is not subject to review by the rest of us. Only this would be
  wrong, but she also could be malicious.

  Ken Blake, Microsoft MVP

• HP Color Laser Jet MFP M177fw Pro - Scanner Error 22

  I get the same Scanner Error 22 on the Color Laser Jet Pro MFP M177fw like many others have posted.  Tried uninstalling\reinstalling the software and tried the most common loading drivers but Scanner error prevented this piece of finish.  Support and I was told we would have to pay $49.95 for them to help us solve the problem.  We just bought this printer 5 weeks ago.  Is this all we can try?

  Thank you!

  Thank you for your response. This solution does not solve my problem. HP customer service had travelled me several tests (took about 20-25 minutes total) but ended up sending me a replacement printer. It arrived within two days and so far, the replacement works great. HP has also paid to have the original shipped in return. The process was fairly hassle.

• I would like to be able to choose the colors, as for windows "point selected", active and inactive.

  Original title: Customize Menu

  I would like to be able to choose the colors, as for the "selected" item, the active windows and inactive, the type and size fonts in menus and dialog boxes and the size of the icons and tabs, as was possible in Windows XP.  Is it possible to do this in Windows 7?

  Hi Ciriaco!

  Please, do a right-click on any empty space on your desktop and choose personalize. In the new window in the background, click the blue window, click the blue advanced appearance settings.

  I hope this helps!

  See you soon
  Julia

• I just created my first form and saved as a PDF file. The editable regions have a blue background color and I would like to change that. Can it be done?

  Hi guys I just created my new form and it was very easy. However once I convert it to PDF format the boxes in the form are blue and I would like to change the color. any know if this is possible?

  The blue background is the field pointing out you have the option to turn off. If you don't see the purple bar on top with the toggle button to highlight the fields, it should display by clicking on the icon above (purplish) in the left navigation pane

• HP Color Laser Jet 4600: Can I change my HP 4600 to print wireless?

  I have an old HP Color Jet 4600 Laser printer - it prints only with the old parallel, no usb connector.

  I have 2 laptops at home, both computers running Windows 10 (64-bit) and an iMac with Yosemite.

  I know that I can buy a USB cable to parallel, but is there a product I can buy to put my printer in a wireless? I would like the opportunity to have all 3 computers can print to it.

  I'm thinking there must be some cards that I can install for this...

  Thanks - I'm new to the idea of wireless printing. It of such a great home office printer (and cost a fortune when it was new), and I want to continue to use it.

  In order to thank a Tech for a post click the thumbs up button under the post.

  Get the 620n, they should be pretty cheap on ebay. I understand Minnesota computers sells also reasonable.

  Never use the 615n, they were famous, but not for the right reasons. I've replaced dozens of this model.

  A 610n is acceptable, but they were not as reliable as the 620n.

  If my post is solved your problem and click the accepted as button solution under him.

• Color Laser Jet MFP M277dw Pro: frequently updated software

  I am the owner of a color Laser Jet MFP M277dw Pro. I get updates almost every week, and the software update is very strange. I'm clicking on the update system, it takes a lot of time to meet up with the text saying I'll remove the actual update or add another device. When I say no, thanks, I'll get a message saying that my update was successful (but only if I have to cancel this message). I don't understand why I have to go through this illogical question. Also, I don't understand why it is not necessary to update very frequently, especially when there is no explanation of the reason why.
  
  The two just exclamation points annoy me because I think that there must be a problem with the software, even if the printer works well.
  
  Sincere greetings
  
  Arne H. Wilstrup
  Denmark

  AHW

  Greetings @ahw,

  Thank you access the Forums from HP Support for extra support! I see that you have problems with updates of window for the printer software. I'd love to help you.

  Given that the printer works, I would say to hide updates.

  A poster tried to show or hide updates and it solved their problem.

  • How to "hide update" during the Build 9926
  • Need for the old Windows Update, not the new Windows Update
  • Windows 10 - where is the 'hide or show updates' hidden feature
  • How can I hide this update in Windows 10?
  • How to hide Windows Update, Windows 10 build 10061?

  You can also give your feedback to Microsoft, and if all goes well, they will release an update to correct the function of the operating system. You can learn how here; Updates and feedback.

  If this helps you to find a solution, please click on the button "accept as a Solution. If you wish, to say thank you for my effort to help, click on the 'Thumbs Up' to give me a Kudos. Please let me know the results. Good day!

• Color Laser JEt MFP M477fd Pro: automatic update of ruined printers print

  My new laser Jet worked very well until I followed the instructions on the printer for an automatic update. Now print is ruined. Page layout is described in gray, and look bad color photos. This happened DIRECTLY after that I said yes to the screen to update printer on the printer itself. I did not change my Mac.

  I tried closing printer, computer shutdown, and then restart the printer, then restart the computer.

  The Configuration report (can barely read.) Firmware Datacode says: 20160331, which is apparently the most recent printing for my model software.

  I'm on a Mac 10.10

  Color Laser Jet Pro MFP M477fdw, bought end of 2015.

  The printer was so easy to set up and worked wonders for 200 pages that I sent to him so far, until I said yes to an update. Wish really to say yes to that, but I just assumed it would work as well as everything else.

  Thank you for your help to solve this.

  After trying countless things, including uninstalling and reinstalling the printer and download the latest driver, I called Technical Support. The number is on the internet, not on HP. 800-334-5144 where you need it. They continue to try to trick you online, but eventually, you get to someone who can help.

  When I described the print results, I was getting, she had me do the cleaning Page, 3 x and 3 x color calibration, which corrects the problem.

  The problem of updating firmware with the trainer, is what I * think * she said.

  If your printer works fine... DON'T let NOT download an update.

  It has been long since I've owned a laser printer. Lesson learned. Thank you, Natasha.

• Color Laser Jet MFP M177fw Pro: feature of copy out of alignment laser Jet M177fw MFP

  The copy of my Laser printer feature is misaligned, i.e. when I placed a page on flat glass, the copy, he sends cut off the top of my copy. It seems to me cuts on top of everything that is being analyzed. Somehow the flat glass surface got out of alignment with the copy inside decision-making mechanism.

  Can someone tell me how to solve this problem? I searched and searched the Web of HPs site and doing a Google search.

  Thanks, Charlotte_A_Tra

  Hi @Charlotte_A_Tra,

  Welcome to the HP Support forum.

  I understand that a HP Color LaserJet Pro M177fw MFP which is cutting off the top of copies and scans. I would like to help with that.

  It is possible that the scanner does not calibrate properly on startup. To calibrate the printer copier/scanner:

  1 remove all items from the scanner glass.

  2. close the scanner cover and doors.

  3. press the power button / to activate the product.

  4. with the product under voltage, unplug the power cord from the back of the product.

  5. unplug the power cord from the wall outlet.

  6. wait at least 30 seconds.

  7. plug the power cord into the wall outlet.

  8. reconnect the power cord to the back of the product.

  9. If the product does not light by itself, press the power button / to turn it on.

  There is no way to actually align the copier/scanner.

  If the above does not resolve the problem, I suggest to contact our technical support at the www.hp.com/contacthp/. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-Assis ANSI.org/access/access_t.html

  If it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• How to erase data from 2 printers I want to throw - HP Laser Jet CP1215 & HP Laser Jet III

  How to erase data from 2 printers I want to throw - HP Laser Jet - CP1215 & HP Laser Jet III thank you

  The CP1215 can be reset as described in the paper here.  The Laserjet III has no memory, which would keep the work print or any other private beyond information to remove the power.