Color Laser Jet MFP M177fw Pro: feature of copy out of alignment laser Jet M177fw MFP

The copy of my Laser printer feature is misaligned, i.e. when I placed a page on flat glass, the copy, he sends cut off the top of my copy. It seems to me cuts on top of everything that is being analyzed. Somehow the flat glass surface got out of alignment with the copy inside decision-making mechanism.

Can someone tell me how to solve this problem? I searched and searched the Web of HPs site and doing a Google search.

Thanks, Charlotte_A_Tra

Hi @Charlotte_A_Tra,

Welcome to the HP Support forum.

I understand that a HP Color LaserJet Pro M177fw MFP which is cutting off the top of copies and scans. I would like to help with that.

It is possible that the scanner does not calibrate properly on startup. To calibrate the printer copier/scanner:

1 remove all items from the scanner glass.

2. close the scanner cover and doors.

3. press the power button / to activate the product.

4. with the product under voltage, unplug the power cord from the back of the product.

5. unplug the power cord from the wall outlet.

6. wait at least 30 seconds.

7. plug the power cord into the wall outlet.

8. reconnect the power cord to the back of the product.

9. If the product does not light by itself, press the power button / to turn it on.

There is no way to actually align the copier/scanner.

If the above does not resolve the problem, I suggest to contact our technical support at the www.hp.com/contacthp/. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-Assis ANSI.org/access/access_t.html

If it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

Thank you!

Tags: HP Printers

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