HP compaq 6730 b: problem (hp compaq 6730 b)

I have hp compaq 6730 b, actually I get some problem in my laptop, when I connect the charger it shows the connection of the charger, but actually it is not the battery. I made any idea given my experts like updating BIOS etc screenshot is fixed, please help me.

Dear customer,

Welcome and thanks for posting your question on the Forum from HP Support.

Check if your BIOS is old version, if it is not then update the BIOS from the link below:

http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=3687781&swItemId=ob_113635_1&swEnvOid=4053

OR

Try another battery / power adapter to another mobile and check if it charges.

OR

Try to do a drian power:

Unplug the power cable connected to power grid.
Press and hold the power for 10 seconds.
Connect the power cable and check the status.

If none of the above works then it is a hardware issue, please contact HP support.

Hope this helps, for other queries in response to the post and feel free to join us again.

* Click on the white button on the right to say thank you Thumbs Up *.
Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

Thank you
VSL85
Although I am an employee of HP, I speak for myself and not for HP

Tags: Notebooks

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