HP Deskjet Ink Advantage 3545: Scanning problem

I bought the new printer HP Deskjet Ink Advantage 3545. I installed the software and I can print normally. But I have problems with scanning. When I chose option scan on the printer screen it says that this computer does not respond. So I managed HP Print and Scan doctor. He said something like this:

Driver error: the scan driver is unable to communicate with the product. Save your work and restart the computer.

I restarted computer, but it did not help. What should I do?

Thanks in advance

Welcome to the forums @1qayxsw2 ,.

I read your post about how you see an error message when you try to scan from the front panel of your Deskjet Ink Advantage 3545. The first thing that comes to mind would be the Full Feature of the pilot version cannot be completely installed on your computer.

Click on this link to join the full Driver download, run it and follow all the on-screen instructions to complete installation: series of printer e-all-in-one-HP Deskjet Ink Advantage 3540 full feature software and drivers

Try to scan again later. You may have to restart the printer and the computer.

I hope that does the trick. Feel free to write me again to let me know the results!

See you soon

Tags: HP Printers

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