HP Deskjet Ink Advantage 2515 - Scan button does not work.

Hello everyone

I use HP Deskjet Ink Advantage 2515 for a week. I had a problem on the scan and I do anything to research how to fix this problem, but I do not see the solution so I decided to pos t here.

When I click on the scan button on the control panel of the printer, but the scanner is a no longer works, the power button flashes but the scanner does not move during this time, I watch the power button flashes slowly you see only (unless you look carefully). I tried to use HP Print and Scan doctor and scan test and it work properly and other kinds of Scan test that works well. The only problem is the Scan button in Control Panel of the printer.

What do you do? Any suggestions guys?
Either way, I am running Windows 8.1 64-bit

Thank you all!
God bless you

Hello

You can uninstall the printer software.

Restart the PC.

Download and run the Installer printer HP www.hp.com/go/tools

 

Tags: HP Printers

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