HP Desktop 3520 e-all-in-one: Deskjet 3520 e-all in one printer does not print not black ink

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  HP Multifunction printers - how Scan: Windows 7 http://support.hp.com/us-en/document/c03476857

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  All-in-one printers

  Win 8: c03511921 http://support.hp.com/us-en/document/c03511921

  Win 7: c03476857 http://support.hp.com/us-en/document/c03476857

  Win Vista: c03517146 http://support.hp.com/us-en/document/c03517146

  Win XP: c03517150 http://support.hp.com/us-en/document/c03517150

  Multifunction LaserJet printers

  Win 8: c03755019 http://support.hp.com/us-en/document/c03755019

  Win 7: c03584750 http://support.hp.com/us-en/document/c03584750

  Win Vista: c03584647 http://support.hp.com/us-en/document/c03584647

  Win XP: c03584350 http://support.hp.com/us-en/document/c03584350

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  Hey @Clark_Stillman,

  I understand that when you print from your Windows 8.1 computer to your HP Photosmart e-all-in-one printer D110a print jobs are coming in white. I would like to help you today with this printing problem. When you print from your computer, some files are sent to your printer as "image" files If your printer 'think' it prints an image, color ink may be used to enrich or to 'do' the dark. This can be misleading because your machine can really be confronted a black ink, problem of print, but you may think that your machine works great as always black appears in print. While in reality, it's just the ink to mix color to black. Therefore, at the beginning troubleshooting I'll have print you a standalone report diagnosis on the quality of your printer. This report will help us determine if this printing of the blank page problem is caused by your printers ink system or your computer. Can I please you follow the steps below.

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  Please reply to this message with the result of your troubleshooting. You can also click thethumbs up' ' icon below to say "thanks for the help!" I look forward to hear from you!