HP Dv6 6011tx

Hi guys, I am having DV6 laptop computer 6011tx I installed windows 8 recently, but now I can't get my fingerprint reader to work. I have first of all I want to know how to get the model number of the validity sensor in my laptop and secondlly how to solve this problem. Thank you in advance

First of all:

Screen start > type anywhere 'Device Manager' > click Settings > click Device Manager >

Biometric devices > right-click on Validity Sensor > Properties > driver

Watch "Driver version".

If you want to reinstall the driver,

  • Select "Uninstall" in the right-click on the driver - do NOT delete
  • Restart the computer and log in

Next:

  • You can probably use the version of the fingerprint driver you have (from Windows 7) for Windows 8
  • If you want to update the driver, you can try the one below--you could keep what you have unless you should update.  Better is to change only that which is necessary to change.
  • You need new software SimplePass - version is evaluated for Windows 8.

Rules for success:

  • Always install / reinstall the PRIME DRIVER, AND restart the computer
  • Install the software SimplePass second, put in place just the basics, AND restart the computer
  • Complete the configuration of the software,
  • Make a backup of your webcards (Export settings)

For Windows 8

sp58900 validity sensor V4.4.234.0 Win8

 

sp59664 HP SimplePass V6.0.100.257 Win7-8

A useful Guide:

Guide for the sensor of fingerprint laptop - HP SimplePass V6

 

 

I hope this helps!

Tags: Notebooks

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