HP EliteBook 8440p: white horizontal lines on the screen who retreat down in the minute

Hi again. I've already posted about this so there are pictures and a full description of my post a few days ago. In short, when the laptop was arrested or sleep for more than a few hours, it is white horizontal lines on the lower part of the screen that slowly fade completely down. The lines do not appear on an external monitor in dual mode.

I removed the screen twice now and checked / reinstall connections to the screen and under the keyboard. The problem persists.  I flashed the BIOS a few days ago and the problem persists. The webcam, microphone and WWAN/WLAN are all in perfect condition and the computer works fine apart from this problem of screen work.

Until I drop the most money on this used laptop that is my only question at this point sounds as strictly a matter of cable/display on the screen? If it's a motherboard problem I would see other problems? If it is the graphics card goes wrong I would see other problems? As I said, the computer works perfectly once it is running.

Anyone has any useful ideas?

Hello

You can try to connect this unit to an external monitor to check if there is a problem with the motherboard or display

If the external monitor works fine, then there is no problem with the motherboard, only the display panel needs replacement.

If the problem persists in the external monitor, suggest you to update the graphics drivers and see if the problem resolves

I hope this helps

#HPExpertDay

Best regards;
Jyo
I am an employee of HP
Please click the White Star Kudos to say thank you for helping.
Please check accept as Solution if my help has solved your problem.

Tags: Notebooks

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