HP Envy 15: Charger buzzing/top (?) heating and trackpad behave erratically when it is plugged.

It is a HP Envy 15 starting from 2014, the new model (?) with the intel i7, SSD and GTX850. Don't remember the name of the actual product, sorry...

In any case, since last night, whenever I plug in the adapter there is a humming noise 'loud', gets hotter before (I think) and the trackpad behaves erratically.

Read somewhere that it could be a grounding problem?

So, what to do?

@freffe,

Hello and thanks for the display on the HP support forums.  If you get a buzz and fire of the things first power adapter you will want to do is support telephone contact HP for replacement options.

If the adapter is damaged it is unable to provide the correct amount of tension of the laptop and damaging things possible.

Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

Thanks again for posting and have a great day.

Tags: Notebooks

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