HP ENVY 17 Notebook PC: Can't activate Windows 8 Pro after a factory reset (hard drive reformatted).

Hello:

I had to make a drastic clean the C drive of my ENVY 17 laptop and did a Factory Reset. I was able to reload Windows 8 Pro to my USB stick recovery.

However, Windows 8 Pro cannot be reactivated indicating that the product key is invalid or blocked. I understand that this is due to having the OS completely cleaned and formatted drive.

My questions are:

  1. Will be the HP (which is available on order) recovery disks be able to help solve the situation described above?
  2. It will allow me to reactivate my Windows 8 Pro?
  3. Will the recovery be HP discs/media contain or are marked with the correct Windows product key?

Thank you

Rico.

Solved! HP technical support took care of me Thank you so much.

Tags: Notebooks

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