HP Envy 4500: ENVY4500 a wifi fall and do not find him

Great printer... but falls the wifi router.

Had previously connected well what configuration. Works for a few weeks and then abandons the connection and during a installation - there is no sign of my available network router.

Settings running through the 'app'-, it just says: it does not find the printer (obviously because it is not on the network)

If connecting via USB then it works. But I don't want to connect with a USB key!

Any help would be thank you very much.

Note - This has happened but I actually reset my modem to factory settings and it reconnected to the new 'network settings' but it is NOT convenient to continue to do.

Hi @ukdocinnz

Thanks for your comments.

You can try the following:

Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem

http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E016-1&h_keyword=DG-PDU

Hope that helps.

Tags: HP Printers

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