HP Envy 4502: hp 4500 series cartridge not printing yellow

Hi, I changed the cartridge color tr twice, but all characters diagnostic outs show that the color of the yellow ink is missing, but black, blue and Red are perfect. I tried the head cleaning etc. nothing works. Someone at - it give suggestions on possible fault. I wonder if it is the failure of the print head. Thank you.

Hey @telboy1949,

Welcome to the HP forums!

I see that you have some problems with a 4500 want cartridge that is not printing yellow. I can help with that.

First of all, the envy of 4500 doesn't have a printhead integrated, which is part of four cartridge systems. This document will help you with Troubleshooting cartridge. If you arrive at any directive talks about changing the cartridge can instead contact HP technical support by clicking hereand filling out the form below.

I hope this helps you with your impression and I hope you have a great week!

If this solves your problem then please let other users know by clicking on accept as Solution on my post.

If you appreciate my help so please let other users know by clicking on the icon below my post thumbs up.

Tags: HP Printers

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