HP Envy 5535: No computer surprised trying to scan on HP Envy 5535

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• Windows 8 on my HP laptop, I tried to scan to computer on my printer HP Envy 114 and it won't scan to computer

  I just installed Windows 8 on my HP laptop, I tried to scan to computer on my printer HP Envy 114 and it won't scan to the computer, I ran the store to correct what ever the problem is but the convenience store said no problem. I checked to make sure that the scan of the computer is enabled and it is, but still won't work, says windows 8 is not compatible with the scan of the computer. Any ideas?

  Make sure you install the scanner/printer drivers and the scanner on windows computer software 8. Then try to scan from the computer instead of the scanner to the computer. To scan, you must have the scanner that is connected directly to the computer to win 8 (you can't sweep a scanner on a different computer) or a network scanner connected to your router. Check the compatibility site to check if your scanner is supported.

  http://www.Microsoft.com/en-us/Windows/compatibility/WIN8/CompatCenter/home

• My XP computer keeps trying to download and install this update KB2686509. It is a zero-byte file.

  My XP computer keeps trying to download and install this update.  It is a zero-byte file.

  Any help would be appreciated.

  Jack

  Original title: Windows XP (KB2686509)

  A lot of discussions about this particular update:

  http://answers.Microsoft.com/en-us/search/search?searchterm=KB2686509&CurrentScope.ForumName=Windows&CurrentScope.filter=windows_update&askingquestion=false

  more particularly:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-windows_update/kb2686509-repeatedly-fails-with-error-code/0deeacb6-115C-419D-AC37-03ff8927b79c

• When shutting down my computer, Windows tries to close with force "Mediacontextnotificationwindow"... any idea on what it is and how to solve this problem?

  Original title: closed to stop forced mediacontextnotificationwindow

  I'm having a problem with a 'program'... ? When shutting down my computer, Windows tries to close with force "Mediacontextnotificationwindow"... any idea on what it is and how to solve this problem?

  Hello

  1. have you made changes on the computer before this problem?
  2. What is the exact message?

  Perform the clean boot may help you resolve this problem.

  From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".

  Reference:
  How to configure Windows XP to start in a "clean boot" State
  http://support.Microsoft.com/kb/310353

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
  a. click Startand then click run.
  b. type msconfigand click OK.

  The System Configuration Utility dialog box appears.

  c. click on the general tab, click Normal Startup - load all device drivers and services and then click OK.
  d. When you are prompted, click on restart to restart the computer.

• Trying to scan my computer for disk errors and to clean them up but my computer refuse the opportunity to click on properties

  Trying to scan my computer for disk errors and to clean, I am advised to work, file, properties, tools, error checking, click check now, check disk Options, look for and... .   Well, my computer don't deny me the ability to click on properties.  What should I do?  I have XP 6.

  * original title - try clicking on properties, but can not! *

  Hi Susan,.

  1. what happens when you try to click with the right button on properties?

  2 does with the properties of my computer?

  To perform the disk check, I suggest you to consult the following link.

  How to perform disk error checking in Windows XP

• access denied to win xp computer teacher trying to access a shared folder on Windows 7 computer at home using a peer-to-peer network

  access denied to win xp computer teacher trying to access a shared folder on Windows 7 computer at home using a peer-to-peer network.  I enabled netbios over tcp/ip on computers

  Hello

  Try the steps listed in the link and check if this may help: "Access denied" error message when you try to open a file: http://support.microsoft.com/kb/810881

• When I start my computer, it tries to find the solution center but can not be found how can I download this program?

  When I start my computer, it tries to find the solution center but can not be found how can I download this program?

  original title: Solution Center?

  I think that the solution center is a part of HP.  I go to programs - run and type msconfig.  Click the Startup tab and look for Solution Center, then uncheck the box so that it will not start then click on apply and restart the computer

  Or
  You can put in the HP printer drive and re install the printer that can also work.  Hope this helps

• I have a similar computer is trying to access e-mail remotely, but can't get "display only".

  I have a similar computer is trying to access e-mail remotely, but can't get "display only".  I tried to set up the computer, I try to access, by typing gpedit.msc, and it comes with a screen that says the file cannot be found.  I then went to the BASE of KNOWLEDGE AND HE has TOLD ME to FOLLOW THESE INSTRUCTIONS

  1. Click Startand then click run.
  2. In the Open box, type mmc, and then click OK.
  3. On the file menu, click on Add/Remove a snap.
  4. Click on Add.
  5. Under available stand-alone snap-ins, click Group Policy, and then click Add.
  6. If you do not want to edit the Local computer policy, click Browse to locate the Group Policy object you want. Supply your user name and password if prompted, and then when you return to the Select Group Policy object dialog box, click Finish.

  But at step 5 when he said, under -ins autonomous available, click Group Policy, THERE has BEEN NO GROUP POLICY click

  So that you can see, I'm at square one.  I went to this problem 12 hours over a period of 3 days.

  I wish you help!

  See my response to your thread in the other forum in which you've posted. There is no need to post to several forums; It's just more work for people who are trying to help you. If you need additional assistance, please post in the other thread.

  http://social.answers.Microsoft.com/forums/en-us/xpprograms/thread/9910d218-7fb6-4821-8986-d2648a247dfc MS - MVP - Elephant Boy computers - don't panic!

• I am unable to do the windows updates. My computer States trying to update 1 of 25, but no progress.

  I am unable to do the windows updates. My computer States trying to update 1 of 25, but no progress.  I tried several times without success.

  Suggestions:

  How to reset the Windows Update settings?
  http://support.Microsoft.com/kb/971058

  Diagnose and automatically fix common problems with Windows Update
  http://support.Microsoft.com/mats/windows_update/

  Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2
  http://support.Microsoft.com/kb/2509997

• My cat crossed the andf keyboard now I can't shut down my computer, I tried to push the button and also by clicking the close button

  My cat walked across keyboard and may have pushed some buttons. I can't turn off my computer, I tried the rinse button and also by clicking on the icon. How can I cancel it?

  Hello

  Press and hold the power button in until it stops.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• My computer keeps trying to install 14 updates, but when it gets to the point where the computer restarts returned back without installing them. Error 80070020

  windows update

  My computer keeps trying to install 14 updates, but when it gets to the point where the computer restarts returned back without installing them. Get an Error 80070020, I am unable to find out exactly what to do. Every day for a few weeks he tries to install the updates and then stops to install but always ends up coming back. Can you help me please?

  Hello

  read thisL

  Windows Update Error 80070020

  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-Error-80070020

  and also see if this helps to fix:

  How to reset the Windows Update components?

  There is also an automatic 'fix - it' here

  http://support.Microsoft.com/kb/971058

  Also, try to put the KB numbers in the search on the link below and then manually download the

  http://www.Microsoft.com/downloads/en/default.aspx

  or please repost your question in the correct windows update forum

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update?page=1&tab=all

• My vista computer keep trying to restart loop error - driver_irql_not_less_or_equal "stop 0x000000D1"

  Original title: my vista computer keep trying to restart loop.

  He came once with the driver_irql_not_less_or_equal. blue screen exports also "stop 0x000000D1 0x00000002, 0x00000000, 0x87dfb395.» I tried to use the vista repair, but it does not start even. I can't go anywhere because I can't even use a limited boot option, is not to happen.

  Hi AllanHolland

  (1) remember to make changes?

  (2) what happens when you try to run the Startup Repair tool?

  
  Step 1: disconnect any external devices (printers, scanner, USB (universal serial bus) drives, etc...)  Except the keyboard and mouse and then start.

  Step 2: run the Startup Repair tool after disconnecting all external devices, see them steps mentioned in the link below

  Windows Vista or Windows 7 unbootable and the Startup Repair tool does not resolve the problem
  http://support.Microsoft.com/kb/934540

  If the problem persists,

  
  Step 3: follow the steps mentioned in the link below to access the system recovery tools and then run the system restore
  How to access the System Recovery Options menu?

  For more information, please visit the link below

  Pick up the pieces after a computer crash
  http://Windows.Microsoft.com/en-us/Windows-Vista/picking-up-the-pieces-after-a-computer-crash

• I'm trying to scan a doc and the message is 'not found computer. Ensure that the HPsoftware has been installed on the computer.

  I'm trying to scan a doc and the message is 'not found computer. Ensure that the HPsoftware has been installed on the computer. My computer print very well so I do not know why it does not scan.

  Hello

  Thanks for the information. Two things to try. First of all, try to align your print cartridges using the controls on the printer display panel. As part of this process, the printer will print on a sheet of alignment that you place on the printer and scan in the printer. See if it works successfully. If not, see the following page: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02451000&cc=us&dlc=en&lc=en&jumpid=reg_r1002_usen_c-001_title_r0011 .

  The second thing to try is the print and Scan Doctor Utility, download here: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-114642-1&cc=us&dlc=en&lc=en&os=4063&product=5061082&sw_lang=. Its a standalone process and requires no explanation.

  Let me know if one of them fixes the problem.

  Kind regards

  BearPup

• I GET A BOX TELLING ME MY COMPUTER IS TRYING TO IMPORT PICTURES AND FAILED, I WANT TO TRY AGAIN? I DON'T KNOW WHY I GET THIS MESSAGE

  WHEN I GET FIRST IN LINE... AOL.COM

  I GET a BOX ON the BOTTOM RIGHT, TELLING ME THAT MY COMPUTER is TRYING to IMPORT IMAGES AND THAT accused had FAILED, THEN,

  I WANT TO START OR CANCEL?  I HAVE TO CANCEL BECAUSE I DO NOT KNOW WHAT IS PAST...

  AND DO NOT KNOW WHY I GET THIS MESSAGE, OR HOW TO CORRECT.   HELP APPRECIATED.

  RUTH

  Hello Ruth,.

  No problem. Three scanners malware (Malwarebytes, SuperAntiSpyware and browser cleaner) will coexist with your AVG & Lavasoft programs without problem. Both antivirus scanners are specifically designed to work with your antivirus applications without causing conflicts. Its safe to use all five of these applications, including only 2 will remain on your computer (Malwarebytes and SuperAntiSpyware), so the other 3 are one time only use.

  Give them a call and see what they find. Post your results here and let me know how you fare.

  Kind regards

  BearPup

• I bought several images, when I try then the downloaded on my computer, he tries to charge me again! Any ideas? I bought a lot of images before without any problem.

  I bought several images, when I try then the downloaded on my computer, he tries to charge me again! Any ideas? I bought a lot of images before without any problem.

  Hi Matthew,

  You view the image in one of your libraries? If so could you please open the menu under your avatar and choose the license history. From there, click on the image ID for your image and download it here. I recently posted a bug about what you described above. If these instructions do not work for you please answer and let me know.

  EBQ