Trying to scan my computer for disk errors and to clean them up but my computer refuse the opportunity to click on properties

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• "Sorry, your computer has encountered an error and needs to restart. We are only collecting the error information, and then we'll restart for you. "windows 8

  Hi so I recently bought a new computer and out of no where he worked in some really annoying errors. This has happened three times, I can't understand a reason yet, AFAIK, it occurs randomly. A few times I start up my computer and it starts just the windows icon, the loading circle is not displayed. If I let it run it will remain still frozen. After a few reboots, he says still 'preparation auto repair' is still frozen. This has happened 3 times.

  The first time I have not jumped into the recovery CD, no problem, used a system restore, it was all good.

  The second time, she actually had a cause, our power went out and my pc was used, then maybe he could have ruined a circuit. So I put the CD, it wouldn't recognize it and if he did, he would freeze just and nothing to do. I tried F8, F12 and F1: he didn't even recognize these keys or react at least based on them.
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  All this is fine and dandy, I can deal with it, but not until recently that error in the title stood. I noticed, that it normally occurs when the computer is in "sleep" or the monitor turns off because it is inactive. If I move the mouse to bring on the monitor, it is just a bright blue solid then the following message: "sorry, your computer has encountered an error and needs to restart. We are only collecting the error information, and then we'll restart for you"appears and it stops. Whenever this happens, it starts up just fine, it is just annoying it encounters this error whenever I use it. I tried to do system recoveries, but it did not help. I can just do a reset or refreshment, but again once I do not want this effort and to lose files if the error is still going to happen. I'm not sure if this is a hardware error, heating, maybe? But I'm not all that experience in these things. As I said, this computer is fairly new, maybe 2 months, then maybe I could just put its warranty policy to use. But if you can think of anyway to help, it would be great thanks!

  My specs are:
  Avatar
  CPU: AMD FX Processor with Six cores (tm)-6100 3.30 GHz
  GPU: Geforce GT 640

  16.0 GB
  operating system 64-bit, x 64 processor
  Windows 8.1

  Hi Kaelie,

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  Sabrina33 wrote:
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  cogleylane

  From: 99jon

  Sent: Thursday, April 12, 2012 14:23

  To: cogleylane

  Re: Strange behavior of PE10 asking only not for disks 2 and 3.

  Re: Strange behavior of PE10 asking only not for disks 2 and 3.

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