HP Envy laptop 17 t-K200: cracked screen

I have the K2Z69AV product number. I dropped my phone and the screen cracked. It is only 10 months old and still in the warranty period of mfg. The warranty will cover that? How can I know and who can I send it, so covered?

Thank you

Hello

The answer is no. No, except if you are subscribed to ADP (accidental damage Plan) which offers HP. It includes liquids, a fall of the ets. The manufacturer's warranty is for replacement of components only but does include any customer induced damage.

This is the number you need to call. HP SUPPORT: 1800 474 6836. Give them your computer series and product number for them to create a ticket for you. Indicate what happened to the computer so you could get care immediately.

Tags: Notebooks

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