HP ePrint mobile app on iPhone 4 & iPad retina - both devices say «Photos (0)»

I just installed HP ePrint mobile app on my iPhone 4S and my iPad retina. However, when I go in the application, when the main screen is displayed ('Photos'-'cloud'-'Web'-'Email'), when I type 'Photos', on every device it says: 'Photos (0)' - that is, I guess the app think I have 'zero photos' on both devices, which is obviously not true. Other details: (1) I have a Photosmart 7510 on my home wireless network; (2) I am able to print OK for the 7510 using Apple "AirPrint" - no problem; (3) I can also print using a device (iPhone or iPad) using the HP app 'PrinterControl '. So, how HP ePrint mobile app can not 'see' my photos on my iPhone or iPad (especially now that they can 'see' these pictures when you use the HP app "PrinterControl"). Thank you in advance to anyone who can shed some light on this situation.

The problem is related to the privacy settings on ios 6. To solve this, go to settings on your device and you should see a section of privacy. From there go to photos and turn on the eprint application. It should work to allow you to see the pictures.

Tags: HP Printers

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