HP Laser Jet 400 M401n: "incorrect email address" when adding 2nd ePrint printer account

QUESTION:
Get the error described trying to create a new email ePrint address after the attempt to add printer 2nd on our account.

INFORMATION:
+ It shouldn't matter AT ALL because this is a process based on the web, but I'm on a Mac with OS 10.10.5 (Yosemite)
+ Printer already noted.

* Sign on my HP, goto tab account and add a printer.
* Enter the claim code on the printer I just got directly from my printer.

* who did then appear next to enter an email address you want, such as: "[email protected]".
HP site suggests actually creating your own custom address to make it easy to remember.

* After this point, a small error in the instruction text appears, saying: "incorrect email address.

* The only option available - persevering emails unnecessary, because NOTHING will not work, or... Press CANCEL

* After the cancellation - my printer does NOT appear in my devices tab and to try once again, I must first of all remove the printer.
* "delete printer" web services, back on my computer through services of printer via a web browser.

ATTEMPT:

* This has been a useless cycle and NEVER accomplished anything.  I tried to change the passwords of my SnapFish account AND my HP account online (which holds my ePrint account.

* I tried the process on different browsers.  Does NOT work, or assistance.

* And support HP online chat was totally USELESS with this question.  Either completely stupid points, or stupid questions that I had already answered or based on the information I had already tried.

How can I get a second added printer if I can't spend not to add a second email ePrint?

During the process, I could see that the printer has been added successfully.  I wouldn't be able to get to the next step (addition of e-mail) if it was not true.  However, I couldn't see the icon of the printer after they told me that my printer has been added.  Do not complete the E-mail process will make all the incomplete process.

THE QUESTION AND ANSWER:
The answer is the one who MUST be one of the first base of troubleshooting tips to do.  Check which browsers are used.  Most importantly make sure that Flash and/or Java is activated or as there are no extensions you might have that either inhibits these features somehow minor or major.  I had extensions that monitor those aspects that I have just went into Safari and temporarily disabled.  After completing the process - I turned on my rear power switch.

NOTE TO ANY HP TECHNICAL SUPPORT *.
The question is and has NEVER been on "BONES" - or more precisely, of Macintosh OS, which is superior in any case.  One based on web service or function such as this has NOTHING to do with the operating system.

Tags: HP Printers

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