HP Laserjet empty page after page 1

Hi all - just this week (29/02/16) all Laserjet 4200 in our offices on computers running Windows 7 has started to print an extra white page after page in multi-page documents. This occurs in Word, Excel, our accounting software (Sage), etc.   If you print a document to a page, it's fine. Page separator is disabled.  Everything ran great until we had the automatic download of updates again this past weekend.  Can someone help us to solve this problem?  Thank you

This problem should be taken to your network administrator or IT support staff.

Separation of employment pages can be launched from more than one place.

The first place to look is in the driver settings of printer, you see by right-clicking the printer icon in devices and printers, select "Printer properties", and then (in general) the "Advanced" tab (you should look into the "Device settings" tab as well).  I guess that's what you did when you say that 'Separator of Page' is disabled.

Separators can also be activated within applications.  Because it goes through several applications, it is not likely to be the case.  In addition, it generally aren't the white pages, but contain information about the print job or the file being printed.

No doubt your computers are on a network.  In this case, the extra page can be configured in the network print server.

If I had to guess, I suppose that a new printer driver was pushed for individual computers, or, if the printers are shared using a print server, or a new printer driver has been installed on the server, or a configuration change was made.

Tags: Windows

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