HP Laserjet P4014 printer: can't get its default for tray 2
Ask the printer load paper tray 1. Tray 1 is closed. In order to print, I have to press ok to move to tray 2, then it will print.
It happens this way every time. I tried to change it manually so that to enter the properties of the printer. In action, I have disabled 1 tray, but it does not default back to Tray 1.
Any help would be appreciated. I have hundreds of people using this printer every day.
It is generally a problem of format of paper and or paper type does not match does not to the task. Run a configuration page and make sure that the paper size matches what is in the status bar and the type must be set to all. Also, when the message is displayed, it should say to load the size and type of paper in Tray 1, which will give you an indication of what setting is wrong.
Tags: HP Printers
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