HP Officeject 4500: Analysis of issues on the Officeject HP 4500

Hi all

I had recent trouble with the HP Officeject 4500 (Wired). I have had it for quite a few years and have been happy with it. It prints the fines and scanned/copied fine as well. Unfortunately, my scanner has had some problems. It seems that the scanning light is stuck on the right side of the printer. The first time it has produced, I been in the printer and moved it side just a bit and that seemed to have the little guy on the rails. Unfortunately, this issue has increased, and my previous solution seems to not work. I moved to the back of the lamp a little and allowed the printer to remember and send the lamp back, however, the lamp comes back to the right side, it gets stuck again. I tried to fix two times tonight and two attempts ended in failure.

Someone at - it an entry on what can help me?

Edit:

I also understand that I contact before HP about this problem and I'm not kidding when I say that they had completely no idea of what was going on at all. They told me that I would need to bring repair and asked me if it was under warranty. They did not even address my question or are trying to help. When I invited my question more thoroughly, they said 'I'm sorry Sir, I can't help you,' and hung up. So the point of my writing, all this is I would appreciate comments from any HP customer, Beceause my faith in the HP support has been sprayed.

I solved the problem. Yet once, I entered the printer and adjust the positioning of the lamp which the printer recgonized its location and was able to remember the lamp with success.

Thanks for your help X-23, I will no longer need advice on your part.

I turn now to the customers of HP and the HP Officejet 4500 owners:

As you can see, X - 23 was not able to help me. I am grateful for his time and fast delivery of his answers, but he could not fix my problem. If you have read earlier, you can see that X-23 has sent me a PM. In this monograph, it includes a bit on the function on the HP Officejet 4500 wireless even if I mentioned to him that I own the model this is not the wireless feature. He doesn't have to remember. I encourage all HP customers to use your common sense and see if you can logically solve your problem. If this is not the case, do a quick search on Google. The only advice I can give you is to not accept responses from HP that go like "I'm sorry Sir, but your printer, you need to replace/repair/return. In my years as an HP customer, I never found the need to communicate with them on any problem I had, because I could figure it out myself. And I knew that HP customer care is more distraught than any of their customers. I came to the conclusion that HP creates products designed to break after their period officers and hiring of guarantee that copy and paste solutions for them in a manual of customer support.

With respect to the correction for the Officejet 4500, find the steps below:

(1) find a screwdriver that supports Allen key sizes. You will need an Allen head moderately small key.

(2) unscrew the screws located on the printer in these places: 4 on top near the scanner, 2 by the hinges of the scanner cover and 1 when you open the cartridge access door.

(3) with all these screws removed, lift the printer gently pulling him in the back, then the front.

(4) open the printer so you can see the glass of the scanner and prop them open so that you can fit your hand inside.

5) gently move the lamp to scan out of his position. You will need to move it a little if the printer is to remind successfully. The printer is programmed to move back some distance to ensure that it works, if place you it too close to where he was trapped, it will get stuck again.

Follow these steps, and I hope you get an all-in-one printer to work again. If this isn't the case, then see if you can find a replacement through your warranty. If your warranty has run out, find another brand of printer that has good printers for cheaper price and ink at price and normal price (unlike HP). I wish you good luck.

Tags: HP Printers

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