HP Officejet 4620. Windows Vista. Acer Aspire laptop. Will not print wireless or cable w/USB.

HP Officejet 4620/Windows Vista. No error message. Problems started after installing new memory cards and drives. I followed the instructions to the letter several times, without success. When I click on the "Print" button, all I get is a window popping up labelled "HP Officejet 4620 (network); below is a blue dot/circle with an exclamation point in the middle. to the right of that, "BOLD" letters that say 'the printer is ready. below is a message, "click OK to continue." at the bottom right of this window is the bar/button "OK". When you click on this button (that I have to hurry because the window flashes market again and again!), the window disappears and nothing happens: no error message, warning or any communication.  At the end of the day, I tried to connect the printer cable USB (nine) and got the same window. It makes me NUTS. The person said tech (friend) who has installed cards and disks to the IP address of the printer keeps rolling. If that's the case, surely linking directly to the computer with the cable would have worked? Someone please help!  Thank you.

Hello UncaJon

What application you are printing from? You can print from Microsoft Notepad?

Also, try to run printing HP and doctor Scan. Let me know if it finds problems or if it passes all the tests.

Try the HP Print and Scan Doctor

Tags: HP Printers

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